Night Concierge

Night Concierge

North Richmond Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our modern residential development, ensuring safety and service.
  • Company: Join a vibrant community in Kew, known for its quality living and exceptional service.
  • Benefits: Enjoy a competitive salary, flexible 4 on 4 off shifts, and a dynamic work environment.
  • Why this job: Perfect for those who thrive in a fast-paced setting and love helping others.
  • Qualifications: Must have experience in residential or 5-star hotel concierge roles with strong references.
  • Other info: Ideal for night owls looking to make a difference while working independently.

The predicted salary is between 25000 - 35000 £ per year.

We are looking for a professional and experienced Night Concierge with a critical eye for detail to work at this modern residential development situated in Kew.

Routine duties will include:

  • Front of house reception
  • Patrolling and controlling access
  • Providing a thorough Concierge service to residents
  • Assisting with luggage or shopping bags
  • Contractor, key and diary management
  • Keeping reception tidy

All applicants must have a strong solid proven track record of working in a residential block or held a position as a Concierge within a 5 star hotel/environment with proven experience of working alone unsupervised taking full responsibility for nightly operations. You must be able to produce excellent references. You must have an eye for detail, maintain good records of events whilst ensuring a first-class reception service.

Night Concierge employer: Claibon Recruitment

Join our team as a Night Concierge in the vibrant area of Kew, where we pride ourselves on fostering a supportive and dynamic work culture. With competitive pay and a flexible 4 on 4 off schedule, we offer our employees opportunities for professional growth and development within a modern residential environment. Our commitment to excellence ensures that you will be part of a dedicated team, providing top-notch service to our residents while enjoying the unique advantages of working in a prestigious location.
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Contact Detail:

Claibon Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Concierge

✨Tip Number 1

Familiarise yourself with the specific duties of a Night Concierge. Understanding the nuances of front-of-house reception, access control, and concierge services will help you demonstrate your knowledge during any interviews.

✨Tip Number 2

Highlight your experience in similar roles. If you've worked in residential blocks or luxury hotels, be ready to discuss specific situations where you showcased your attention to detail and ability to work independently.

✨Tip Number 3

Prepare to provide excellent references. Since the role requires a strong track record, having reliable references who can vouch for your previous performance will strengthen your application.

✨Tip Number 4

Showcase your organisational skills. As a Night Concierge, you'll need to manage keys, diaries, and events efficiently, so be prepared to discuss how you keep things organised and maintain records.

We think you need these skills to ace Night Concierge

Customer Service Skills
Attention to Detail
Strong Communication Skills
Problem-Solving Skills
Time Management
Record Keeping
Patrolling and Security Awareness
Ability to Work Independently
Experience in a Concierge Role
Knowledge of Access Control Systems
Conflict Resolution Skills
Professionalism
Multitasking Abilities
Basic First Aid Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in concierge roles or similar positions. Emphasise your ability to work independently and any previous experience in a residential block or 5-star hotel environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and customer service skills. Mention specific examples from your past roles that demonstrate your ability to manage nightly operations and provide excellent service.

Highlight References: Since excellent references are a must, ensure you have strong recommendations ready. Mention in your application that you can provide these upon request, and consider including a brief note about your relationship with each referee.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Night Concierge role.

How to prepare for a job interview at Claibon Recruitment

✨Showcase Your Experience

Be prepared to discuss your previous roles in residential blocks or 5-star hotels. Highlight specific examples where you successfully managed nightly operations and provided excellent service.

✨Demonstrate Attention to Detail

Since the role requires a critical eye for detail, be ready to share instances where your attention to detail made a difference. This could include managing records, ensuring security, or maintaining a tidy reception area.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle various situations, such as dealing with difficult residents or managing access control. Think through your responses and consider how you would maintain a first-class service in challenging scenarios.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, the types of events you might manage, or how they measure success in the concierge service.

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