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- Tasks: Be the friendly face of our luxury residence, ensuring security and top-notch service.
- Company: Join a prestigious residential development in the vibrant Lambeth North/Waterloo area.
- Benefits: Enjoy a competitive salary of £27k with a 4 on 4 off shift pattern.
- Why this job: Perfect for those who love interacting with people and ensuring a safe environment.
- Qualifications: Must have excellent communication skills and relevant experience or transferable skills.
- Other info: Maintain a smart appearance while working night shifts from 7pm to 7am.
The predicted salary is between 21600 - 32400 £ per year.
7pm to 7am, 4 on 4 off
Lambeth North/Waterloo – London SE1
£27k
Experienced Night Concierge needed to work as part of a team at a high end residential development in Lambeth North/Waterloo area, London SE1. As a part of a team your responsibilities will include:
- Meeting and greeting the residents
- Answering enquiries ensuring that the highest levels of customer care and service are maintained
- Dealing effectively with any complaints
- Ensuring the security of the building including manning CCTV
- Checking and screening all visitors and guests and any contractor staff, ensuring they have permission to be present in the building
- Reporting any suspicious/unusual behaviour
- Dealing with deliveries, receiving and safekeeping of all parcels/registered mail
- Issuing of keys
- Proactively dealing with any maintenance and cleaning problems identified within the development
The successful candidate must always maintain a clean and smart appearance, have excellent communication skills, and previous direct experience or solid transferable skills.
Night Concierge employer: Claibon Recruitment
Contact Detail:
Claibon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Concierge. Understanding the nuances of customer service, security protocols, and maintenance issues will help you stand out during interviews.
✨Tip Number 2
Highlight your experience in similar roles or transferable skills. If you've worked in hospitality, security, or customer service, be ready to discuss how those experiences make you a great fit for this position.
✨Tip Number 3
Prepare to demonstrate your communication skills. Since you'll be interacting with residents and guests, think of examples where you've effectively resolved complaints or provided excellent service.
✨Tip Number 4
Research the Lambeth North/Waterloo area and the specific residential development. Showing knowledge about the location and its community can impress your potential employers and show your commitment to the role.
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and security. Emphasise any previous roles that involved similar responsibilities, such as greeting residents or managing deliveries.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to handle complaints effectively. Mention specific examples from your past experiences that demonstrate your capability to maintain high levels of customer care.
Highlight Transferable Skills: If you lack direct experience as a Night Concierge, focus on transferable skills such as problem-solving, teamwork, and attention to detail. Explain how these skills will help you succeed in this role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this position.
How to prepare for a job interview at Claibon Recruitment
✨Showcase Your Customer Service Skills
As a Night Concierge, you'll be the first point of contact for residents. Be prepared to discuss your previous customer service experiences and how you've handled difficult situations. Highlight any specific examples where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Attention to Detail
This role requires vigilance and attention to detail, especially regarding security and maintenance issues. During the interview, mention instances where your keen eye for detail helped prevent problems or improve processes in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to security breaches, handling complaints, or managing deliveries. Think through your responses and consider how you would prioritise tasks in a busy environment.
✨Dress Smartly and Professionally
First impressions matter, especially in a high-end residential setting. Make sure to dress smartly for your interview to reflect the professional image expected of a Night Concierge. A clean and polished appearance will demonstrate your understanding of the role's requirements.
