At a Glance
- Tasks: Provide exceptional concierge services and ensure resident satisfaction during night shifts.
- Company: Join a prestigious team in a high-end residential building in Battersea.
- Benefits: Enjoy a competitive salary of £28,000 with a 4 on 4 off shift pattern.
- Why this job: Be part of a dynamic team, delivering top-notch service to VIP clients in a luxury setting.
- Qualifications: Experience in 4/5* hotels or luxury residences is essential; strong communication skills required.
- Other info: Must be well-presented, assertive, and a team player with a proven track record.
The predicted salary is between 24000 - 32000 £ per year.
Night Concierge Monday to Friday 11pm to 7am London SE1 £30,782 per annum Super smart Night Concierge required for this residential development near Waterloo. As a Night Concierge you will be responsible for the delivery of the highest levels of customer service to all short-term residents and guests at the development and you will be the main point of contact for all queries. In this role, your day-to-day duties will also involve operation of the Concierge Desk with emphasis on the monitoring of on-site security. You must significant experience gained within a similar role, excellent written and verbal communication skills and a good understanding of Health and Safety processes
Night Concierge employer: Claibon Recruitment
Contact Detail:
Claibon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Concierge. Understanding the nuances of the role, such as managing deliveries and ensuring security, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your experience in high-end customer service environments. Be ready to share specific examples of how you've dealt with VIP clients or challenging situations, showcasing your ability to maintain professionalism under pressure.
✨Tip Number 3
Prepare to discuss your organisational skills and how they contribute to a smooth operation. Think of instances where your attention to detail made a significant difference in service delivery.
✨Tip Number 4
Showcase your teamwork abilities. Since you'll be working night shifts with a team, be prepared to talk about how you collaborate effectively with others to ensure seamless service for residents.
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, particularly in 4/5* hotels or luxury residences. Emphasise any roles where you dealt with VIP clients and showcase your organisational skills.
Craft a Strong Cover Letter: In your cover letter, express your passion for providing exceptional concierge services. Mention specific examples of how you've successfully managed tasks similar to those listed in the job description, such as handling deliveries or greeting visitors.
Highlight Relevant Skills: Clearly outline your communication skills, attention to detail, and understanding of Health and Safety protocols. Use bullet points to make these skills stand out, ensuring they align with the requirements of the Night Concierge role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Claibon Recruitment
✨Showcase Your Customer Service Skills
As a Night Concierge, exceptional customer service is key. Be prepared to share specific examples from your previous roles in 4/5* hotels or luxury residences where you went above and beyond for a client.
✨Demonstrate Attention to Detail
The role requires a critical eye for detail. During the interview, highlight instances where your attention to detail made a significant difference in your work, especially in high-pressure situations.
✨Emphasise Teamwork and Collaboration
Since you'll be working as part of a night shift team, discuss your experience in collaborative environments. Share how you contributed to a team's success and how you handle conflicts or challenges with colleagues.
✨Prepare for Health and Safety Questions
Understanding health and safety protocols is crucial for this role. Brush up on relevant regulations and be ready to discuss how you've implemented safety measures in past positions.