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- Tasks: Supervise Front of House operations and manage a 24-hour Porterage team.
- Company: Reputable private apartment complex in West Kensington.
- Benefits: Competitive salary, Monday to Friday hours, and a dynamic work environment.
- Why this job: Join a dedicated team and enhance residents' living experience with top-notch service.
- Qualifications: Experience in residential concierge or building management and strong customer service skills.
- Other info: Opportunity for career growth in a supportive and professional setting.
The predicted salary is between 28000 - 36000 £ per year.
Our client is seeking a highly experienced and service-driven Head Porter/Concierge to oversee the daily supervision and coordination of Front of House operations and 24-hour Porterage team. The successful candidate will also provide a high-quality front of house service for residents in the private apartment complex and conduct daily building inspections, health and safety checks, coordinate cleaners, maintenance staff, gardeners, and other contractors, including routine visits (lifts, boiler plant, fire systems, pest control, etc.).
Also manage access and security, and all site records and logs. We are looking for candidates with strong residential concierge/building management experience, excellent customer service and communication skills, good organisational ability and a calm, practical approach.
Head Porter / Concierge in London employer: Claibon Recruitment
Contact Detail:
Claibon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Porter / Concierge in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and property management sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head Porter/Concierge role.
✨Tip Number 2
Show off your experience! When you get the chance to chat with potential employers, highlight your previous roles in concierge or building management. We want to hear about those times you went above and beyond for residents!
✨Tip Number 3
Be prepared for situational questions! Think about how you would handle various scenarios that might come up in a residential setting. We’re talking about everything from managing access and security to coordinating with maintenance staff.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head Porter / Concierge in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in residential concierge or building management. We want to see how you've handled similar responsibilities and what makes you the perfect fit for our team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. It shows us you’re genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured information that’s easy to read. Avoid fluff and focus on what really matters!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Claibon Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Head Porter/Concierge. Familiarise yourself with the daily operations, from managing the porterage team to conducting health and safety checks. This will help you demonstrate your expertise and show that you're ready to take charge.
✨Showcase Your Customer Service Skills
Since this role is all about providing top-notch service, be prepared to share specific examples of how you've excelled in customer service in the past. Think of situations where you went above and beyond for residents or clients, and how you handled any challenges that arose.
✨Demonstrate Your Organisational Skills
The ability to coordinate various teams and manage multiple tasks is crucial. Bring up instances where you've successfully organised schedules, managed contractors, or ensured smooth operations in a busy environment. Highlighting your organisational prowess will set you apart.
✨Prepare Questions About the Role
Interviews are a two-way street, so come armed with thoughtful questions about the position and the company. Ask about their expectations for the role, the team dynamics, or how they handle emergencies. This shows your genuine interest and helps you assess if it's the right fit for you.
