At a Glance
- Tasks: Manage front of house operations and ensure a welcoming environment for residents.
- Company: Modern residential development in vibrant Battersea, London.
- Benefits: Competitive salary of £31k, flexible 4 on 4 off schedule.
- Other info: Opportunity to work in a dynamic environment with a focus on safety and professionalism.
- Why this job: Be the face of a stylish community and enhance residents' living experience.
- Qualifications: Strong customer service skills and experience in front of house roles.
The predicted salary is between 27800 - 31200 £ per year.
Day Concierge 7am to 7pm 4 on 4 off Battersea, SW11 £31k Modern residential development in Battersea within easy reach of Clapham Junction station are now recruiting for a new Day Concierge. The Concierge will help develop the front of house facilities for the residents and take full responsibility for front of house operations and support the management team.
Therefore the right candidate must have good experience and a strong proven track record of working alone unsupervised. Must have good Health and Safety and Fire Prevention knowledge and experience. You must be extremely polished, experienced and professional.
Duties will include:
- Front of house reception
- Patrolling and controlling access
- Managing the communal areas including private lounge and fitness studio, private gardens
- Liaising with residents
- Updating computerised records
- Key and diary management
- Keeping reception tidy
All applicants must have excellent communication and customer service skills, be very smart with a strong solid proven track record. You must be able to produce excellent references. You must have an eye for detail, maintain good records of events whilst ensuring a first class reception service.
Daytime Concierge. Job in London LilyLifestyle Jobs employer: Claibon Recruitment
As a Daytime Concierge at our modern residential development in Battersea, you will be part of a vibrant and supportive work culture that values professionalism and attention to detail. We offer competitive pay, a balanced work schedule of 4 on 4 off, and opportunities for personal growth within a dynamic team dedicated to providing exceptional service to our residents. Join us in creating a welcoming environment where your skills and contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Daytime Concierge. Job in London LilyLifestyle Jobs
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Claibon Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Claibon Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Daytime Concierge. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Claibon Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Claibon Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Claibon Recruitment!
How to prepare for a job interview at Claibon Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
