At a Glance
- Tasks: Provide exceptional concierge services and ensure smooth nightly operations.
- Company: High-end residential building in Regents Park, London.
- Benefits: Competitive salary of £29,000 with a 4 on 4 off shift pattern.
- Other info: Ideal for those seeking a dynamic role with a focus on detail and security.
- Why this job: Join a prestigious team and enhance your customer service skills with VIP clients.
- Qualifications: Experience in high-end customer service and strong communication skills required.
The predicted salary is between 29000 - 29000 £ per year.
Location: Regents Park London W1
Shifts: 7pm to 7am, 4 on 4 off
Salary: £29,000
Exceptional and experienced Concierge required to join a small high end residential building. Candidates need only apply if they are totally self-disciplined and highly experienced in customer service and dealing with VIP clients and possess a critical eye for detail when it comes to carrying out specific instructions and duties/tasks.
Must have good organisational skills, excellent communication skills and customer service skills, a good understanding of Health and Safety, and have a strong proven track record.
The right candidate will also ideally have some technical/maintenance knowledge when it comes to dealing with reactive maintenance and technical faults in the building in order to assist in the smooth running of the building.
The concierge services for the property include but are not limited to:
- holding keys
- taking deliveries
- carrying parcels & shopping
- greeting, screening and escorting visitors
- providing lifestyle services for residents
The Concierge will be responsible for ensuring that the reception is manned at all times and that the residents' needs are met whilst at the same time maintaining the security of the premises. The successful candidate must be extremely well presented and polite. All applicants must have a strong command of the English language, must be assertive, and show initiative. Must have a strong proven track record of working in either a five-star hotel or high end serviced or private residences as the Concierge will be responsible for the smooth running of nightly operations of the Front Desk & Lobby, consistently delivering service excellence to the Residents keeping in view the ever-changing residents’ needs. Multi-Skill/ Multi-Tasking is seen as an imperative.
Night Concierge in Leeds employer: Claibon Recruitment
Join a prestigious high-end residential building in the heart of Regents Park, where your expertise as a Night Concierge will be valued and rewarded. We offer a supportive work culture that prioritises employee growth, with opportunities to enhance your skills in customer service and property management. Enjoy a competitive salary, a balanced work schedule, and the unique advantage of working in a vibrant London location that caters to discerning residents.
StudySmarter Expert Advice🤫
We think this is how you could land Night Concierge in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in high-end residential buildings. They might know of openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your customer service experience and how you've handled VIP clients. Use specific examples to highlight your attention to detail and organisational skills.
✨Tip Number 3
Be proactive! If you see a job listing that fits your profile, don’t just apply through the usual channels. Head over to our website and submit your application directly. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the interview! Research common questions for concierge roles and practice your responses. Make sure you can articulate your understanding of health and safety protocols and any technical knowledge you have related to maintenance.
We think you need these skills to ace Night Concierge in Leeds
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your experience in customer service and working with VIP clients. We want to see how you've handled similar roles before, so don’t hold back on those impressive stories!
Be Detail-Oriented:Since we’re looking for someone with a critical eye for detail, make sure your application is polished and free of errors. Double-check everything from spelling to formatting – it shows us you care about the little things!
Communicate Clearly:Your communication skills are key for this role, so let that shine through in your application. Use clear and concise language, and don’t forget to express your enthusiasm for the position – we love a passionate candidate!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Concierge role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Claibon Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Night Concierge. Familiarise yourself with the specific tasks mentioned in the job description, like managing deliveries and ensuring security. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves dealing with VIP clients, be prepared to share examples of how you've provided exceptional customer service in the past. Think of specific situations where you went above and beyond to meet a client's needs, as this will highlight your experience and ability to handle high-pressure situations.
✨Demonstrate Attention to Detail
The job requires a critical eye for detail, so during the interview, emphasise your organisational skills and ability to follow instructions meticulously. You might want to mention any previous roles where attention to detail was crucial, such as in hospitality or property management.
✨Prepare for Technical Questions
Since some technical knowledge is preferred, brush up on basic maintenance and reactive troubleshooting skills. Be ready to discuss any relevant experience you have in handling technical faults or maintenance issues, as this will show that you can contribute to the smooth running of the building.
