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- Tasks: Lead a team, oversee daily operations, and ensure top-notch concierge services.
- Company: High-end private residential development in St Johns Wood.
- Benefits: Competitive salary, live-in accommodation option, and paid living expenses.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a prestigious team and make a real difference in residents' lives.
- Qualifications: Proven leadership experience and excellent customer service skills required.
The predicted salary is between 30000 - 50000 £ per year.
Monday to Friday, 8.30am till 5pm
Location: London NW8
Salary: £35,000 - £50,000 (live in/out dependant)
Our clients have a high-end, highly reputable private residential development in St Johns Wood. There is an opportunity for a live-in position which will come with one-bedroom accommodation and living expenses paid with a salary of £35,000. There is consideration on a non-live in basis with a salary range of £45,000 to £50,000 depending on experience levels.
In order to qualify for this position, whether on a live-in or live-out basis, all applicants must have held a similar position previously and have a strong proven track record and history of leading, managing and motivating a small team of staff.
You would be responsible for the on-site staff, overseeing the day-to-day operations, and ensuring that all services and activities are carried out efficiently, meeting the standards and requirements of the company.
Must be assertive, organised and excellent at managing relationships between staff, residents, contractors and managing agents. Must have excellent customer service skills and strong interpersonal skills.
Main duties will include:
- Ensuring the provision of excellent concierge services at the development
- Building strong working relationships with residents, guests, external contractors and colleagues
- Conducting regular site inspections and operations
- Acting as the main point of contact for all queries from residents and guests
- Helping to ensure the safety of all residents, guests and staff at the development
The Head Porter must have basic knowledge of building maintenance systems, an understanding of the principal aspects of leaseholders and landlords covenants under the terms of their leases, and a working knowledge of Health and Safety to include COSHH and RIDDOR, and carrying out risk assessments.
Head Porter employer: Claibon Recruitment
Contact Detail:
Claibon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Porter
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management or hospitality sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that Head Porter role.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples where you've successfully managed a team or resolved conflicts. We want to see that you can motivate and lead staff effectively!
✨Tip Number 3
Show off your customer service skills during the interview. Be ready to discuss how you’ve built strong relationships with residents and guests in the past. We love candidates who can demonstrate their interpersonal prowess!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to take on the challenges of a Head Porter.
We think you need these skills to ace Head Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in similar roles. We want to see how you've led and motivated teams before, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head Porter role. Share specific examples of your customer service skills and relationship management.
Showcase Your Knowledge: Mention your understanding of building maintenance systems and health and safety regulations. We’re looking for someone who knows their stuff, so don’t forget to include this in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Claibon Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of building maintenance systems and health and safety regulations. Being able to discuss COSHH and RIDDOR confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led and motivated a team. Think about specific challenges you faced and how you overcame them, as this will demonstrate your ability to manage staff effectively in a high-end environment.
✨Customer Service is Key
Since this role involves a lot of interaction with residents and guests, be ready to share instances where you've provided excellent customer service. Highlight your interpersonal skills and how you've built strong relationships in previous positions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture and expectations for the Head Porter role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.