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- Tasks: Be the face of a luxury residential development, managing keys, parcels, and providing top-notch customer service.
- Company: Join a modern, upscale establishment in Ealing, known for its high standards and luxurious living.
- Benefits: Earn £12.21 p/h plus holiday pay, with flexible shifts and a vibrant work environment.
- Why this job: Perfect for those who love customer interaction and want to work in a prestigious setting.
- Qualifications: Experience in hotels or customer service, good computer skills, and excellent spoken English required.
- Other info: Shifts are from 7 AM to 7 PM, ideal for students seeking part-time work.
7 – 7 shifts
Ealing, London W5
£12.21 p/h + holiday pay at 12.07%
Proactive and self-motivated Day and Night Concierge temps, with a background in Hotels/Customer Service and or Concierge, urgently needed to be the face of this large, modern, luxurious, residential development in Ealing.
Duties include:
- Key Holding
- Parcel management
- Patrols
- Providing high quality customer service
Candidates should have good computer literacy, organisation skills, flexibility and a good team spirit with excellent English spoken skills. This is a 5 star establishment which requires the Concierge to meet this criteria in terms of presentation and personal standards.
Day and Night Concierge employer: Claibon Recruitment
Contact Detail:
Claibon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day and Night Concierge
✨Tip Number 1
Familiarise yourself with the specific duties of a concierge in a luxury setting. Understanding key holding, parcel management, and patrols will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your customer service experience, especially in hotels or similar environments. Be ready to share examples of how you've gone above and beyond for guests or clients.
✨Tip Number 3
Brush up on your computer skills, as good computer literacy is essential. Familiarity with property management systems or customer service software can set you apart from other candidates.
✨Tip Number 4
Showcase your flexibility and team spirit. Be prepared to discuss how you work well under pressure and adapt to changing situations, which is crucial in a fast-paced concierge role.
We think you need these skills to ace Day and Night Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotels, customer service, or concierge roles. Emphasise skills like organisation, computer literacy, and teamwork, as these are crucial for the Day and Night Concierge position.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive attitude and self-motivation. Mention specific examples of how you've provided high-quality customer service in previous roles, and express your enthusiasm for working in a luxurious environment.
Highlight Language Skills: Since excellent spoken English is required, ensure you mention any language proficiency clearly in your application. If you have experience communicating with diverse clientele, include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a role in a 5-star establishment.
How to prepare for a job interview at Claibon Recruitment
✨Showcase Your Customer Service Skills
As a Day and Night Concierge, you'll be the face of the establishment. Be prepared to share specific examples from your past experiences in hotels or customer service that highlight your ability to provide exceptional service.
✨Demonstrate Proactivity
This role requires a proactive approach. During the interview, discuss situations where you took initiative to solve problems or improve customer experiences, showing that you can think on your feet.
✨Highlight Your Organisational Skills
With duties like key holding and parcel management, organisation is key. Be ready to explain how you manage multiple tasks efficiently and keep everything in order, perhaps by sharing a relevant story.
✨Dress to Impress
Since this is a 5-star establishment, your presentation matters. Dress smartly for the interview to reflect the high standards expected in the role, demonstrating that you understand the importance of personal presentation.
