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- Tasks: Support the front of house team and provide five-star service to residents.
- Company: Join a prestigious high-end residential block in Knightsbridge, SW7.
- Benefits: Competitive salary of £28,250 with potential for increase after probation.
- Why this job: Perfect for those who love customer service and thrive in a dynamic team environment.
- Qualifications: Impeccable presentation, excellent manners, and strong customer service skills required.
- Other info: Flexible shift patterns including weekends and bank holidays.
The predicted salary is between 22700 - 33000 £ per year.
40 hours per week, 5 days out of 7 including weekends and Bank Holidays (8 hours shifts, 07.00hrs-15.00hrs or 15.00hrs-23.00hrs).
Knightsbridge SW7 £28,250 (increasing after successfully passing probation).
We are seeking a polished customer service orientated team player with an excellent command of English communication skills to support the front of house team in providing an excellent five star service to the residents of a high end private residential block of flats.
Hours will be no less than 40 hours per week on a shift rota basis (hours will be 7am to 3pm, 3pm to 11pm on a 5 days on 2 days off rota with two days off each week).
You would be working in a team and responsible for operations of the entrance lobby and front desk. You will spend the most part of your day on your feet running errands, hailing taxis, delivering parcels, assisting the Concierge Team, opening the doors and carrying bags for residents.
Applicants must display impeccable personal presentation, excellent manners and customer service skills, must have a strong proven track record and the ability to work well in a team.
The ideal candidate will have some exposure of working in a five star residence, hotel environment or have excellent retail experience with outstanding customer service skills.
Concierge Assistant employer: Claibon Recruitment
Contact Detail:
Claibon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Assistant
✨Tip Number 1
Familiarise yourself with the luxury service standards expected in high-end environments. Research five-star hotels and residential services to understand their customer service ethos, as this will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Practice your communication skills, especially in English. Since the role requires excellent command of the language, consider engaging in conversations with native speakers or participating in language exchange groups to boost your confidence.
✨Tip Number 3
Showcase your teamwork abilities by sharing specific examples from your past experiences where you successfully collaborated with others. This could be from previous jobs, volunteer work, or even group projects at school.
✨Tip Number 4
Dress appropriately for any in-person interactions or interviews. First impressions matter, especially in a role that emphasises personal presentation. Aim for a polished and professional look that reflects the high standards of the position.
We think you need these skills to ace Concierge Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, particularly in high-end environments. Emphasise any roles where you've demonstrated excellent communication skills and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing five-star service. Mention specific experiences that demonstrate your ability to handle the responsibilities of a Concierge Assistant, such as running errands or assisting guests.
Highlight Personal Presentation: Since the role requires impeccable personal presentation, consider including a brief section in your application that describes how you maintain a professional appearance and why it matters in customer service.
Showcase Relevant Skills: In your application, clearly outline your skills that align with the job description, such as problem-solving, multitasking, and the ability to work under pressure. Use examples from previous jobs to illustrate these skills.
How to prepare for a job interview at Claibon Recruitment
✨Dress to Impress
As a Concierge Assistant, personal presentation is key. Make sure you dress smartly and professionally for the interview to reflect the high standards expected in a five-star environment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Be ready to discuss how you've handled difficult situations or gone above and beyond for customers.
✨Demonstrate Teamwork
Since this role involves working closely with a team, be prepared to talk about your experience in collaborative environments. Share specific instances where you contributed to a team's success.
✨Know the Company
Research the residential block and its values. Understanding what makes it unique will help you tailor your answers and show genuine interest in the position during the interview.
