At a Glance
- Tasks: Support the concierge team in delivering five-star service to residents.
- Company: Join a prestigious residential block in Chelsea, SW3.
- Benefits: Competitive salary of £34,500, 5.6 weeks holiday, and shift flexibility.
- Other info: Dynamic role with opportunities to grow in a vibrant environment.
- Why this job: Be the face of luxury living and make residents' lives easier every day.
- Qualifications: Experience in high-end hospitality and excellent customer service skills required.
Assistant Concierge 40 hours per week Chelsea SW3 £34,500 Our client is recruiting for a new Concierge Assistant to join their team.
This is a front of house supporting role to the concierge team in providing an excellent five star service to the residents of a high end private residential block of apartments.
Hours will be no less than 40 hours per week on a shift rota basis over 7 days (hours will be 7am to 3pm, 3pm to 11pm, 9am to 5pm, 7am to 7pm on a rotation of shifts with 2 days off a week, average of 40 hours per week and 5.6 weeks holidays per year.
Duties will be to provide customer service in the lobby and at the front desk dealing with the ever changing needs of the residents which may including hailing taxis, delivering parcels, taking luggage up to the apartments, assisting the Concierge Team and covering the front desk during break times, opening the doors and carrying bags for residents, escorting building contractors appointed to conduct works, escorting visitors ensuring their needs are met.
Be ready and available to assist residents as priority.
Applicants must have previous experience of working in a high end establishment either residential, hotel or VIP hospitality.
Applicants must display impeccable personal presentation, excellent manners and customer service skills, excellent English communication skills and the ability to work well in a team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Concierge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Claibon Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Claibon Recruitment
Don't be shy about reaching out to Claibon Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Concierge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Claibon Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Claibon Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
