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For Companies At a Glance
- Tasks: Be the friendly face of a luxury residential block, managing deliveries and ensuring a tidy environment.
- Company: Join a prestigious private residential community near Victoria Station in London.
- Benefits: Enjoy a competitive salary of £27k per annum with a structured work schedule.
- Why this job: Perfect for those who love customer service and want to make a positive impact on residents' lives.
- Qualifications: Must have 5* customer service experience, excellent communication skills, and good IT knowledge.
- Other info: Work hours are from 4pm to 11pm, Monday to Friday.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
4pm to 11pm Mon to Fri
London SW1
£27k per annum
Super smart Afternoon Porter required at this luxury private residential block situated close to Victoria Station. You must have excellent front of house reception skills, the ability to forge good relationships, have a keen eye for detail and be effortlessly service orientated. You would be the first point of contact for the residents and therefore must have excellent communication skills.
Other duties include:
- Holding keys
- Taking deliveries
- Carrying parcels & shopping
- Greeting, screening and escorting visitors
- Reporting any health and safety issues
- Ensuring that the common parts are kept clean and tidy
You must have previous 5* customer service experience, good IT skills and a good understanding of Health and Safety requirements and legislation.
Afternoon Porter employer: Claibon Recruitment
Contact Detail:
Claibon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Afternoon Porter
✨Tip Number 1
Familiarise yourself with the luxury residential sector. Understanding the expectations and standards of high-end service will help you stand out as a candidate who truly gets what it means to work in a 5-star environment.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact for residents, being able to engage warmly and professionally is crucial. Consider role-playing scenarios with friends or family to enhance your confidence.
✨Tip Number 3
Brush up on your health and safety knowledge. Being well-versed in relevant legislation and best practices will not only prepare you for the role but also demonstrate your commitment to maintaining a safe environment for residents.
✨Tip Number 4
Showcase your attention to detail. During any interactions or interviews, highlight specific examples from your past experiences where your keen eye for detail made a positive impact on customer service or operational efficiency.
We think you need these skills to ace Afternoon Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your front of house reception skills and previous 5-star customer service experience. Use specific examples that demonstrate your ability to forge good relationships and your attention to detail.
Craft a Strong Cover Letter: In your cover letter, emphasise your communication skills and service orientation. Mention your understanding of Health and Safety requirements and how you can contribute to maintaining a clean and tidy environment for residents.
Showcase Relevant Experience: When detailing your work history, focus on roles where you had similar responsibilities, such as greeting visitors or managing deliveries. Highlight any IT skills that are relevant to the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Claibon Recruitment
✨Showcase Your Customer Service Skills
As an Afternoon Porter, you'll be the first point of contact for residents. Be prepared to discuss your previous customer service experience and provide examples of how you've handled challenging situations with grace and professionalism.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail. During the interview, highlight instances where your attention to detail has positively impacted your work, whether it's in maintaining cleanliness or ensuring safety protocols are followed.
✨Communicate Effectively
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently, and be ready to answer questions about how you would handle various scenarios involving residents and visitors.
✨Understand Health and Safety Regulations
Familiarise yourself with basic health and safety requirements relevant to the role. Be prepared to discuss how you would ensure compliance and report any issues, demonstrating your commitment to maintaining a safe environment.
