Technical Business Development Manager in Norwich

The Technical Business Development Manager is responsible for developing and progressing new business opportunities across the industrial roofing and cladding refurbishment market, managing customer relationships from initial enquiry through site visits and technical discussions to secured order and operational handover. The role combines ownership of both inbound enquiries and self-generated opportunities within a defined territory, maintaining a structured pipeline and delivering reliable forecasts aligned to business targets. A significant part of the role involves visiting customer sites, understanding building condition and refurbishment requirements, and working with technically minded stakeholders to develop practical refurbishment solutions.

Success in the role will be measured through:

• forecast accuracy
• secured revenue

ABOUT US

Cladspray Solutions delivers on-site spray painting and refurbishment services for commercial and industrial buildings across the UK. Our work extends building life through high-quality coating and renovation solutions that minimise disruption and allow businesses to remain operational during works. From a single-van start-up, Cladspray Solutions has grown into a nationwide business trusted by organisations including Lotus Cars and Birds Eye and has been recognised three times in the Financial Times FT1000 list of Europe’s fastest-growing companies.

Our services focus on refurbishment and protection of:

• External cladding systems
• Factory floors and internal surfaces
• Commercial and industrial buildings

Cladspray operates from an 11,500 sq. ft. facility in Norwich supporting a growing national customer base. Health and safety sit at the centre of our operations. We work closely with Britannia Safety and Training to maintain high safety standards across all projects.

WHY JOIN CLADSPRAY

Cladspray is entering its next phase of commercial growth and strengthening its field-based technical sales capability to support expansion across the UK industrial refurbishment market. The business has built a strong reputation for delivery quality and customer service and is investing in its sales structure to:

• increase pipeline strength
• improve forecasting reliability
• secure repeat and long-term customer relationships

This role provides the opportunity to take ownership of a territory and play a direct role in the company’s continued growth.

KEY RESPONSIBILITIES

• Own and deliver against an agreed annual sales target
• Generate new opportunities
• Manage and progress inbound enquiries through qualification and follow-up
• Conduct site visits to support solution development
• Produce clear specifications and quotations aligned to customer requirements
• Progress quotations through to secured order
• Maintain a structured and accurate opportunity pipeline
• Build relationships with contractors, facilities managers, asset owners and project stakeholders
• Identify repeat and referral opportunities within existing customers
• Work closely with operations to ensure commitments align with delivery capability
• Maintain accurate records within the CRM system
• Represent the business professionally across all customer interactions

CANDIDATE PROFILE

This role requires a commercially capable individual who is comfortable operating in a field-based technical sales environment and confident engaging customers on site to understand refurbishment requirements and develop practical solutions. You will:

• Have a minimum of five years’ experience in a field-based technical or solution-led sales role
• Be confident visiting customer sites and discussing condition-led refurbishment requirements
• Be comfortable progressing opportunities from enquiry through to secured order
• Be able to manage a territory and build pipeline independently
• Be confident working with multiple stakeholders across customer organisations
• Be motivated by targets while maintaining a consultative sales approach

Experience in the following sectors is advantageous:

• Construction services
• Building envelope maintenance

Experience carrying out site surveys or condition-led customer discussions is beneficial but not essential.

REQUIRED SKILLS

• Pipeline management and forecasting within a field-based technical sales role
• Opportunity qualification and structured follow-up discipline
• Confidence working independently across a territory
• Strong written and verbal communication skills
• Ability to translate site observations into practical customer solutions
• Be able to work at height

DESIRABLE EXPERIENCE

• Exposure to industrial refurbishment environments
• Experience working with contractors, FM providers or asset owners
• Experience using CRM systems

PERSONAL CHARACTERISTICS

• Organised and disciplined
• Professional integrity
• Positive and proactive mindset
• Strong self-awareness and adaptability
• High personal accountability
• Comfortable building long-term professional relationships

COMPENSATION & BENEFITS

• Company pension scheme
• 25 days annual leave plus bank holidays
• Professional development and training support