At a Glance
- Tasks: Shape retail strategies and solve complex problems for top retailers.
- Company: Global tier-1 IT services firm with a focus on innovation.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a chance to coach junior colleagues.
- Why this job: Join a founding team and make a real impact in omnichannel consulting.
- Qualifications: Experience in management consulting, strong analytical skills, and retail knowledge.
Our client, a global tier-1 IT services and consulting firm, is building a new omnichannel consulting practice within its retail strategy group and is hiring founding team members in London. This is a ground-floor opportunity: you will help shape the practice's direction, IP and client base while working with some of the best-known retailers in the UK, Europe and beyond.
This is a genuinely multi-dimensional consulting position. One week you may be shaping a retailer's channel and operating model strategy, the next diagnosing where value leaks across a fulfilment network, or scoping how agentic AI reshapes customer experience. You will work in small, senior-led teams that span strategy through to execution, backed by the global technology, engineering and AI scale of a tier-1 firm.
What you will do:
- Lead and contribute to client engagements across the omnichannel agenda: strategy, operating model, connected commerce, AI, supply chain and store
- Structure and solve ambiguous, board-level problems using hypothesis-led, structured problem solving
- Build trusted advisory relationships with senior client stakeholders
- Translate analysis into clear recommendations and executive-ready storytelling
- Support business development: proposals, diagnostics, workshops and buyable propositions
- Contribute to reusable IP, frameworks and accelerators that scale the practice
- Publish points of view and represent the practice at industry forums
- Coach junior colleagues as the team grows
What you bring:
- Proven management or strategy consulting experience, ideally in or adjacent to retail or consumer
- Strong structured problem solving and analytical skills, with comfort using Excel and BI tools to interpret data
- Excellent communication and storytelling, confident at executive level
- Solid understanding of the retail landscape: channel economics, customer, digital and AI pressures
- Commercial acumen and an eye for the opportunity, the outcome and the P&L
- A builder's mindset and flexibility to work across sub-sectors as demand dictates
- Right to work in the UK
- Depth in one or more of omnichannel operating model, connected commerce (OMS, POS, CDP), AI and personalisation, supply chain and fulfilment, or store reinvention. Experience of agentic commerce. A track record in business development or practice building. Published thought leadership or speaking experience.
Who this role is NOT for:
- Delivery-only or implementation-focused consultants without strategy engagement ownership
- Technology architects or programme managers whose work centres on systems integration rather than commercial strategy
- In-house retail operators without a consulting track record
- Candidates seeking a fully remote role or unwilling to travel to client sites
- Candidates without the right to work in the UK
Omnichannel Consultant — Retail Strategy Practice employer: Claddagh Resources
As a leading global IT services and consulting firm, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Our London-based team enjoys hybrid working arrangements, competitive benefits, and unparalleled opportunities for professional growth, particularly in the exciting realm of retail fashion transformation. Join us to collaborate with industry leaders and make a tangible impact on some of the world's most iconic fashion brands.
StudySmarter Expert Advice🤫
We think this is how you could land Omnichannel Consultant — Retail Strategy Practice
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Omnichannel Consultant — Retail Strategy Practice at Claddagh Resources!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Claddagh Resources or be willing to refer you for that Omnichannel Consultant — Retail Strategy Practice position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Claddagh Resources who’s on the lookout for their next Omnichannel Consultant — Retail Strategy Practice star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Omnichannel Consultant — Retail Strategy Practice role at Claddagh Resources!
We think you need these skills to ace Omnichannel Consultant — Retail Strategy Practice
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Claddagh Resources. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Claddagh Resources
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Claddagh Resources. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
