At a Glance
- Tasks: Lead transformative projects in fashion retail, shaping strategies into actionable plans.
- Company: Global tier-1 IT services firm with a focus on retail fashion.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with significant impact and career advancement potential.
- Why this job: Join a respected team and influence major fashion brands' transformations.
- Qualifications: Experience in fashion retail consulting and transformation leadership required.
The predicted salary is between 90000 - 110000 £ per year.
Our client, a global tier-1 IT services and consulting firm, is expanding the senior leadership bench of its retail fashion practice. This role works as the right hand to a highly respected industry Partner, co-leading some of the most significant transformation programmes in fashion retail and operating on a genuine future-Partner platform.
The role
You will play a pivotal part in the origination, shaping, leadership and execution of enterprise transformation programmes spanning commercial strategy, digital, merchandising, supply chain, store operations and customer experience for some of the most recognisable fashion brands in the world. You will bring deep fashion retail domain knowledge, grounded in hands-on merchandising and supply chain experience, and a consulting toolkit that bridges strategy into operational reality.
What you will do
- Co-lead major enterprise transformation programmes with the Partner, translating strategy into executable roadmaps with clear P&L, cost-to-serve and inventory impact
- Deputise for the Partner in steering committees, board sessions and client investment discussions
- Serve as trusted advisor to C-suite leaders including CEOs, COOs and Chief Merchants
- Co-own origination: whitespace identification, proposal shaping and multi-year relationship building
- Shape programme architecture, governance frameworks, risk management and assurance reviews
- Strengthen proprietary IP across omnichannel strategy, merchandising modernisation, supply chain resilience and customer experience
- Publish thought leadership and represent the practice at industry forums
- Build, coach and inspire blended consulting and client teams
- Manage programme commercials and contribute to practice P&L growth
What you bring
- Career spanning consulting and senior roles within fashion retail organisations
- Demonstrated track record embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM, planning and supply chain
- Direct experience leading or governing large-scale, multi-workstream transformation programmes
- Hands-on depth in merchandising, supply chain or omnichannel retail from early in your career
- Rich transformation experience: strategy, operating model, delivery governance and C-suite influencing
- Gravitas with low ego, composure in ambiguity and a builder's commercial instinct
- Right to work in the UK; sponsorship is not available
Who this role is NOT for
- Strategy-only consultants without delivery and governance ownership
- Programme or PMO managers without fashion retail domain depth
- Generalist retail consultants without merchandising or supply chain hands-on grounding
- Delivery leads without origination, BD or C-suite advisory experience
- Candidates requiring visa sponsorship or seeking fully remote work
Manager/Director— Retail Fashion Transformation in London employer: Claddagh Resources
As a leading global IT services and consulting firm, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Our London-based team enjoys hybrid working arrangements, competitive benefits, and unparalleled opportunities for professional growth, particularly in the exciting realm of retail fashion transformation. Join us to collaborate with industry leaders and make a tangible impact on some of the world's most iconic fashion brands.
StudySmarter Expert Advice🤫
We think this is how you could land Manager/Director— Retail Fashion Transformation in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Claddagh Resources, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Claddagh Resources!
We think you need these skills to ace Manager/Director— Retail Fashion Transformation in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Claddagh Resources, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Claddagh Resources and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Claddagh Resources that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Claddagh Resources
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
