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- Tasks: Provide efficient administrative support and be the first point of contact for enquiries.
- Company: Clackmannanshire Council, committed to diversity and inclusion.
- Benefits: Flexible hybrid working, living wage employer, and a supportive team environment.
- Why this job: Join a diverse team and make a real difference in your community.
- Qualifications: Strong organisational skills and a customer-focused attitude.
- Other info: Opportunities for personal growth and a welcoming workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
To assist in the provision of an efficient, effective and flexible administrative support service by working as part of the Revenues Team.
To provide a customer focused service as the first point of contact for both internal and external customers. Enquiries can be from both internal and external sources including colleagues from other Council Services and members of the public looking for information on any aspect of Revenues Services.
To provide business support services of a standard that demonstrates attention to detail, good judgement, effective organisational skills and excellent team working.
Additional Information
Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce.
Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process.
Clackmannanshire Council is a living wage accredited employer.
You will be required to undergo a disclosure check prior to a formal offer of employment being made by Clackmannanshire Council. The cost of this check will be detailed in your conditional offer of employment if you are successful. Further information can be found here https://www.mygov.scot/disclosure-types
Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post.
Please note that if you are selected for interview you will be notified by e-mail.
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Revenues Assistant - CLA04079 employer: Clackmannanshire Council
Contact Detail:
Clackmannanshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Assistant - CLA04079
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Clackmannanshire Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will demonstrate your attention to detail and ability to work effectively within a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Clackmannanshire Council.
We think you need these skills to ace Revenues Assistant - CLA04079
Some tips for your application 🫡
Show Your Customer Focus: Since you'll be the first point of contact for customers, make sure to highlight your customer service skills in your application. We want to see how you can provide a friendly and efficient service!
Attention to Detail is Key: In the Revenues Team, attention to detail is crucial. When writing your application, double-check for any typos or errors. We appreciate candidates who take the time to present their best work!
Demonstrate Team Spirit: We value excellent team working, so share examples of how you've collaborated with others in your previous roles. This will show us that you're ready to jump into our team dynamic!
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Clackmannanshire Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Revenues Assistant. Familiarise yourself with the key responsibilities and how they contribute to the overall efficiency of the Revenues Team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Customer Service Focus
Since this role involves being the first point of contact for customers, prepare examples of how you've provided excellent customer service in the past. Think about situations where you demonstrated good judgement and effective communication skills, as these will be crucial in your new role.
✨Show Your Team Spirit
Clackmannanshire Council values teamwork, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal. This will highlight your ability to fit into their inclusive culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the hybrid working model, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.