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- Tasks: Provide top-notch admin support and be the friendly face for customer enquiries.
- Company: Clackmannanshire Council, committed to diversity and inclusion.
- Benefits: Flexible hybrid working, living wage, and a supportive team environment.
- Other info: Great opportunity for career growth in a diverse workplace.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a proactive attitude.
The predicted salary is between 24000 - 28000 £ per year.
TEMPORARY UNTIL 31/12/2027
To assist in the provision of an efficient, effective and flexible administrative support by working as part of the Business Support Team. To provide a customer focused service as the first point of contact for both internal and external customers. Enquiries will range from colleagues requesting advice, to members of the public looking for information on any aspect of Council services. To provide business support services of a standard that demonstrates a high level of initiative, judgement, confidentiality and responsibility. To assist the Service Management Team in the delivery of specific projects that may impact on changes to procedures and practices across the Council. Although staff may initially be allocated in a Service area, they can be moved to suit Service need.
Additional Information
Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently underrepresented in our workforce. Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process. Clackmannanshire Council is a living wage accredited employer.
Business Support Officer (Wellbeing Hub) - CLA04281 employer: Clackmannanshire Council
Contact Detail:
Clackmannanshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer (Wellbeing Hub) - CLA04281
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Clackmannanshire Council. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the Council's values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about making a difference in the community.
✨Tip Number 3
Practice your customer service skills! As a Business Support Officer, you'll be the first point of contact. Role-play common scenarios with a friend to boost your confidence and response time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Business Support Officer (Wellbeing Hub) - CLA04281
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Officer. We want to see how you can contribute to our team and support our customers effectively.
Showcase Your Customer Service Skills: Since this role is all about being the first point of contact, emphasise any previous experience you have in customer service. We love seeing examples of how you've handled enquiries and provided support to both internal and external customers.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon unless it's relevant to the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Clackmannanshire Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the role of a Business Support Officer in the Wellbeing Hub. Familiarise yourself with the job description and think about how your skills align with the responsibilities outlined. This will help you articulate your fit for the position.
✨Showcase Your Customer Service Skills
As the first point of contact for both internal and external customers, it's crucial to demonstrate your customer service abilities. Prepare examples from your past experiences where you've successfully handled inquiries or resolved issues, showcasing your initiative and judgement.
✨Emphasise Flexibility and Teamwork
Since the role may involve moving between service areas, highlight your adaptability and willingness to collaborate. Share instances where you've worked effectively in a team or adapted to changing circumstances, as this will resonate well with the council's needs.
✨Prepare Questions About Inclusivity
Clackmannanshire Council values diversity and inclusivity, so prepare thoughtful questions about their initiatives in this area. This shows your genuine interest in their culture and commitment to creating a respectful workplace, which can set you apart from other candidates.