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- Tasks: Provide top-notch administrative support and assist in delivering key projects.
- Company: Clackmannanshire Council, committed to diversity and inclusion.
- Benefits: Flexible hybrid working, living wage employer, and a supportive team environment.
- Why this job: Make a real difference while gaining valuable experience in public service.
- Qualifications: Strong initiative, judgement, and customer service skills required.
- Other info: Temporary 18-month position with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
Please note: this is a temporary 18 months position from start date.
To support the Strategic Director / Senior Officers by providing services of a standard that demonstrates a high level of initiative, judgement, confidentiality and responsibility for personal action.
- To assist in the provision of an efficient, effective and flexible administrative support by working as part of the Directorate Support Team.
- To provide a customer focused service as the first point of contact for both internal and external customers. Enquiries will range from colleagues requesting advice to members of the public looking for information on any aspect of Council services.
- To provide support services of a standard that demonstrates a high level of initiative, judgement, confidentiality and responsibility.
- To assist the Service Leadership Team in the delivery of specific projects that may impact on changes to procedures and practices across the Council.
- Although staff may initially be allocated in a Service area, they can be moved to suit Service need.
Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce.
Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process.
Clackmannanshire Council is a living wage accredited employer.
Service Support Coordinator - CLA04171 in Alloa employer: Clackmannanshire Council
Contact Detail:
Clackmannanshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Coordinator - CLA04171 in Alloa
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Clackmannanshire Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching common questions for Service Support Coordinator roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your commitment to providing a top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Clackmannanshire Council.
We think you need these skills to ace Service Support Coordinator - CLA04171 in Alloa
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the role involves and the skills required. This will help you tailor your application to show how you fit the bill!
Show Off Your Skills: When writing your application, highlight your relevant experience and skills. Use examples that demonstrate your initiative, judgement, and ability to provide excellent customer service. We want to see how you can contribute to our team!
Be Professional but Authentic: While it’s important to maintain a professional tone, don’t be afraid to let your personality shine through. We appreciate authenticity, so feel free to express why you’re passionate about this role and working with us at StudySmarter.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the position. Plus, you’ll find all the necessary information there to help you along the way!
How to prepare for a job interview at Clackmannanshire Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the job description for the Service Support Coordinator position. Familiarise yourself with the key responsibilities, such as providing administrative support and being the first point of contact for customers. This will help you tailor your answers to demonstrate how your skills align with what they’re looking for.
✨Showcase Your Initiative
Since the role requires a high level of initiative and judgement, prepare examples from your past experiences where you took the lead on a project or solved a problem independently. Be ready to discuss how you can bring that same proactive approach to the team at Clackmannanshire Council.
✨Customer Focus is Key
As this position involves interacting with both internal and external customers, think about how you can highlight your customer service skills. Prepare to share specific instances where you provided excellent service or resolved customer issues effectively, showcasing your ability to handle enquiries with professionalism.
✨Be Ready for Flexibility
The job mentions that staff may be moved to suit service needs, so it’s important to express your adaptability during the interview. Think of examples where you successfully adapted to changes in your work environment or took on different roles within a team. This will show that you’re open to new challenges and can thrive in a dynamic setting.