Business Support Administrator - CLA04228 in Alloa
Business Support Administrator - CLA04228

Business Support Administrator - CLA04228 in Alloa

Alloa Full-Time 12 - 15 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Provide efficient administrative support and be the first point of contact for customers.
  • Company: Clackmannanshire Council, committed to diversity and inclusion.
  • Benefits: Flexible hybrid working, living wage employer, and a supportive team environment.
  • Why this job: Join a dynamic team and make a real difference in your community.
  • Qualifications: Strong communication skills and a customer-focused attitude.
  • Other info: Part-time role with opportunities for career development and secondment.

The predicted salary is between 12 - 15 £ per hour.

Please note this post is part time (14 hours) temporary until 31/03/2027.

To assist in the provision of an efficient, effective and flexible administrative support by working as part of the Business Support Team. To provide a customer focused service as the first point of contact for both internal and external customers. To provide business support services of a standard that demonstrates a high level of initiative, judgement, confidentiality and responsibility. Although staff may initially be allocated in a Service area, they can be moved to suit Service need.

Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce.

Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process.

Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post. Please note that if you are selected for interview you will be notified by e-mail.

There may be an opportunity for you to seek permission to apply for this position on a secondment basis. Applicants should ensure they read the secondment policy on Connect.

Business Support Administrator - CLA04228 in Alloa employer: Clackmannanshire Council

Clackmannanshire Council is an exemplary employer that prioritises inclusivity and diversity within its workforce, fostering a culture where all employees are treated with dignity and respect. With a flexible hybrid working approach and a commitment to the living wage, the council offers meaningful opportunities for professional growth while ensuring a supportive environment for both internal and external customers. Join us in making a difference in the community while enjoying a rewarding career in a dynamic team setting.
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Contact Detail:

Clackmannanshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Administrator - CLA04228 in Alloa

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Clackmannanshire Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching the council's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about contributing to the team.

✨Tip Number 3

Practice your customer service skills! As a Business Support Administrator, you'll be the first point of contact. Role-play common scenarios with a friend to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to follow our process.

We think you need these skills to ace Business Support Administrator - CLA04228 in Alloa

Administrative Support
Customer Service
Confidentiality
Judgement
Initiative
Flexibility
Teamwork
Stakeholder Relationship Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Diversity Awareness

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what skills and experience are needed for the Business Support Administrator role. This will help you tailor your application to show us you're the perfect fit!

Show Off Your Customer Service Skills: Since this role is all about providing a customer-focused service, make sure to highlight any relevant experience you have in this area. We want to see how you've successfully dealt with customers in the past, so don’t hold back!

Be Clear and Concise: When filling out your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Clackmannanshire Council

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description for the Business Support Administrator role. Familiarise yourself with the key responsibilities and required skills, so you can confidently discuss how your experience aligns with what they’re looking for.

✨Showcase Your Customer Service Skills

As this role involves being the first point of contact for customers, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you demonstrated initiative and problem-solving skills.

✨Demonstrate Flexibility and Team Spirit

Since the position may require moving between service areas, highlight your adaptability and willingness to work collaboratively. Share experiences where you’ve successfully worked as part of a team or adapted to changing circumstances.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the hybrid working model, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Business Support Administrator - CLA04228 in Alloa
Clackmannanshire Council
Location: Alloa

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