Aftersales Administrator

As CLAAS Global Retail, with 18 locations throughout the UK, we are a leading dealer in agricultural machinery focused on sustained growth. We pride ourselves on delivering outstanding customer service through a motivated and knowledgeable team. Our commitment to creating a positive workplace environment ensures that our employees thrive just as much as our customers, reflecting our belief that people are key to driving continued success.

Your Role On Our Team

As an After Sales Administrator you will play a critical role in supporting the team by managing administrative tasks. We are seeking an organised, motivated, and enthusiastic After Sales Administrator to join our dedicated team at our Sleaford dealership. In this important role, you will play a critical part in ensuring the smooth and efficient operation of our After Sales Department.

Your Profile

• Provide comprehensive administrative support to the After Sales team, including:
• Raising job details and purchase orders
• Processing timesheets and liaising with the payroll department
• Updating internal systems with customer information and work-in-progress status
• Invoicing for completed work
• Processing and tracking warranty claims
• Managing purchase orders and ensuring invoices are matched appropriately
• Handle telephone enquiries, taking and distributing messages as required
• Offer day-to-day assistance to ensure the smooth and efficient running of the office
• Coordinate with other departments and external contacts as needed to support After Sales operations.

• Solid administration experience, demonstrating reliability and efficiency in office environments
• Exceptional interpersonal and communication skills, enabling effective collaboration with colleagues at all levels
• Excellent organisational skills with a proven ability to work independently and manage workload with minimal supervision
• Strong ability to prioritise tasks and handle multiple requests simultaneously in a fast-paced setting
• Meticulous attention to detail and commitment to maintaining a high level of accuracy in all tasks
• Proficient in Microsoft Office applications, including Word, Outlook, and Excel
• Knowledge of the agricultural sector (advantageous)

For further information, please contact Peter Arrand on 0929 661903.

Full-time Benefits Package Include:

• Excellent pension scheme paying well over the industry average.
• Life assurance.
• Industry leading sickness absence pay.
• 24 days annual leave rising to 28 per year.
• Ongoing training as requested or required.
• The security of working for a leading global agricultural manufacturer.
• A wide range of benefits including Company vehicle, increasing annual leave, pension contributions, eye tests, cycle to work scheme and EE Perks scheme.
• The rewards of working for a family owned, private Company where we value all of our staff as key players in our business.

We look forward to your application.

Your contact from our CLAAS Recruiting Team: Sarah McKay CLAAS U.K. Ltd. (+44) 01284 777789