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- Tasks: Lead and motivate a customer service team while handling issues and overseeing training.
- Company: Dynamic customer service provider in Greater Manchester.
- Benefits: £18,000 annual salary for 24 hours a week, plus 25 days holiday.
- Why this job: Gain leadership experience and make a difference in a supportive team environment.
- Qualifications: Customer service and supervisory experience with strong leadership skills.
- Other info: Part-time role requiring weekend availability, perfect for students!
The predicted salary is between 18000 - 18000 £ per year.
A customer service provider is looking for a Weekend Supervisor to manage a Customer Service Team in Greater Manchester. You will lead and motivate staff, handle issues, oversee training, and maintain effective team dynamics.
The role offers an annual salary of £18,000 for 24 hours of work per week, and includes 25 days of holiday plus bank holidays.
The ideal candidate will have:
- Customer service and supervisory experience
- Strong leadership skills
- A positive attitude
This is a part-time position requiring weekend availability.
Weekend Part-Time Customer Service Team Lead employer: cks-productions | TONSTUDIO & AUDIOAGENTUR
Contact Detail:
cks-productions | TONSTUDIO & AUDIOAGENTUR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Part-Time Customer Service Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service industry and let them know you're on the hunt for a Weekend Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your leadership skills and think of examples where you've motivated a team or handled tough situations. We want you to shine when discussing how you can lead and inspire a Customer Service Team.
✨Tip Number 3
Show off your positive attitude! During interviews, let your enthusiasm for customer service and team dynamics come through. Employers love candidates who can bring energy and positivity to their teams.
✨Tip Number 4
Don't forget to apply through our website! It's super easy and ensures your application gets seen by the right people. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Weekend Part-Time Customer Service Team Lead
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight any previous experience you have in leading teams or managing customer service operations. We want to see how you've motivated others and handled challenges in the past!
Tailor Your Application: Don’t just send a generic application! Take a moment to customise your CV and cover letter to reflect the specific skills and experiences that match the Weekend Part-Time Customer Service Team Lead role. It shows us you’re genuinely interested.
Be Positive and Personable: Since this role is all about customer service, let your positive attitude shine through in your application. We love candidates who can bring a friendly vibe to our team, so don’t be shy about showcasing your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at cks-productions | TONSTUDIO & AUDIOAGENTUR
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and customer service philosophy. Familiarise yourself with their products or services, and think about how your previous experience aligns with their needs. This will show that you're genuinely interested in the role.
✨Show Off Your Leadership Skills
As a potential Weekend Supervisor, it’s crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled conflicts, or motivated staff. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer issues. Think of specific scenarios where you’ve resolved conflicts or improved team dynamics. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training processes, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
