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For Companies At a Glance
- Tasks: Lead daily operations to keep Redbridge safe and well-managed.
- Company: Join APCOA, a leader in community-focused operational support.
- Benefits: Enjoy a competitive salary, 28 days holiday, and ongoing training.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience and a full UK driving licence required.
- Other info: Be part of an inclusive workplace where your contributions are valued.
The predicted salary is between 26000 - 37000 £ per year.
Overview
The Role – Operational Support Manager, Redbridge. Full-Time | 40 hours per week. £31,535.04 per annum. Redbridge, London. Full UK Driving Licence Required.
Lead with Purpose. Support Your Community. Make a Real Impact.
Why This Role Matters
In this vital position, you’ll be supporting the delivery of day-to-day operations helping to keep Redbridge’s streets safe, clean, and well-managed through the effective deployment of Civil Enforcement Officers. You’ll work closely with our management team to maintain high standards, build positive community relationships, and take on local challenges with energy and confidence.
What You’ll Be Doing
- Plan and allocate staff resources to ensure optimal coverage across the borough
- Monitor on-street and off-street enforcement to ensure smooth daily operations
- Be the first point of contact for operational issues and customer concerns
- Liaise daily with senior team members to maintain seamless service delivery
- Oversee and report on SLA performance and compliance metrics
- Monitor team conduct and ensure adherence to policies and procedures
- Manage equipment, vehicles, and uniforms keeping everything operational
- Review and verify incident reports, statements, and administrative paperwork
What You’ll Bring
- Previous experience in a supervisory or team leadership role
- Strong people management skills coaching, motivating, and supporting staff
- Proactive, self-motivated approach with excellent problem-solving skills
- Ability to prioritise and manage multiple tasks under pressure
- Confident using Microsoft Office and reporting tools
- Full, clean UK driving licence
- Knowledge of the parking or traffic enforcement industry is a bonus
Why Join APCOA?
At APCOA, your leadership matters. We offer you the tools, training, and support to grow your career while making a visible difference in the community.
What You’ll Get
- £31,535.04 annual salary
- 40 hours per week full-time, permanent role
- 28 days holiday (including Bank Holidays)
- Ongoing training and career development
- Employee discount scheme
- Pension scheme
- Inclusive, supportive workplace where you’re respected and valued
Ready to Make Redbridge Better? If you’re driven to lead, improve local services, and support a hardworking team, apply now and take the next step in your career with APCOA.
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Operational Support Manager - Redbridge employer: cks-productions | TONSTUDIO & AUDIOAGENTUR
Contact Detail:
cks-productions | TONSTUDIO & AUDIOAGENTUR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Manager - Redbridge
✨Tip Number 1
Familiarise yourself with the local community in Redbridge. Understanding the specific challenges and needs of the area will help you demonstrate your commitment to community improvement during interviews.
✨Tip Number 2
Highlight any previous experience in operational management or team leadership roles. Be ready to discuss specific examples where you've successfully managed teams or improved operational efficiency.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of scenarios where you've had to make quick decisions under pressure, as this role requires a proactive approach to managing daily operations.
✨Tip Number 4
Network with current or former employees of APCOA or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Operational Support Manager - Redbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or team leadership roles. Emphasise your people management skills and any specific achievements that demonstrate your ability to improve operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community improvement and operational support. Mention how your proactive approach and problem-solving skills align with the responsibilities of the Operational Support Manager role.
Highlight Relevant Skills: In your application, clearly outline your proficiency with Microsoft Office and any reporting tools. If you have knowledge of the parking or traffic enforcement industry, be sure to include that as it’s a bonus for this position.
Showcase Your Leadership Style: Describe your leadership style and how you motivate and support your team. Provide examples of how you've successfully managed multiple tasks under pressure, as this is crucial for the role.
How to prepare for a job interview at cks-productions | TONSTUDIO & AUDIOAGENTUR
✨Show Your Leadership Skills
As an Operational Support Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and motivating staff to achieve their best.
✨Understand Community Needs
Familiarise yourself with the specific challenges faced by the Redbridge community. Be ready to discuss how you can contribute to improving local services and building positive relationships within the neighbourhood.
✨Highlight Problem-Solving Experience
This role requires excellent problem-solving skills. Think of situations where you've had to resolve operational issues quickly and effectively, and be prepared to share these examples during your interview.
✨Be Proficient with Reporting Tools
Since the job involves monitoring performance metrics and compliance, ensure you're comfortable discussing your experience with Microsoft Office and any reporting tools you've used. This will show your readiness to handle the administrative aspects of the role.
