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- Tasks: Lead and motivate a customer service team while handling issues and overseeing training.
- Company: Dynamic customer service provider in Greater Manchester.
- Benefits: £18,000 annual salary for 24 hours a week, plus 25 days holiday.
- Why this job: Gain leadership experience and make a difference in a supportive team environment.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Perfect for students looking for part-time work with flexible hours.
The predicted salary is between 18000 - 25200 £ per year.
A customer service provider is looking for a Weekend Supervisor to manage a Customer Service Team in Greater Manchester. You will lead and motivate staff, handle issues, oversee training, and maintain effective team dynamics.
The role offers an annual salary of £18,000 for 24 hours of work per week, and includes 25 days of holiday.
Weekend Part-Time Customer Service Team Lead in Manchester employer: cks-productions | TONSTUDIO & AUDIOAGENTUR
Contact Detail:
cks-productions | TONSTUDIO & AUDIOAGENTUR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Part-Time Customer Service Team Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service industry and let them know you're on the lookout for a part-time role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to shine when discussing how you can lead and motivate a team, so be ready to share your experiences and ideas.
✨Tip Number 3
Show off your leadership skills! When you get the chance to chat with potential employers, highlight any past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate that you're the right fit for the Weekend Supervisor role.
✨Tip Number 4
Don't forget to apply through our website! It's super easy and ensures your application gets seen by the right people. Plus, we love seeing familiar faces from our community, so make sure to take that step!
We think you need these skills to ace Weekend Part-Time Customer Service Team Lead in Manchester
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Weekend Part-Time Customer Service Team Lead position, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and handled challenges effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who put in the effort!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for the role. Remember, less is often more!
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of applications and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at cks-productions | TONSTUDIO & AUDIOAGENTUR
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and the specific customer service approach they take. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Weekend Supervisor, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and maintain team dynamics.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer service scenarios. Think about common issues that arise in customer service and prepare your responses. This will demonstrate your problem-solving skills and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
