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- Tasks: Handle inbound calls and emails while providing top-notch customer service.
- Company: Leading parking services provider in Greater Manchester.
- Benefits: Salary of £24,444.40 per annum with a balanced 3-on/3-off shift pattern.
- Why this job: Join a dynamic team and enhance your communication skills in a supportive environment.
- Qualifications: Excellent communication skills and ability to work independently.
- Other info: Enjoy a great work-life balance with a flexible schedule.
The predicted salary is between 22000 - 26000 £ per year.
A leading parking services provider is seeking a Control Room Operative in Greater Manchester. In this role, you will handle inbound calls, respond to emails, and assist customers while maintaining high service standards.
Applicants should have excellent communication skills and the ability to work under minimal supervision.
The position offers a salary of £24,444.40 per annum with a shift pattern of 3 days on and 3 days off, providing a balanced work-life schedule.
Control Room Coordinator – Customer Service (3-on/3-off) employer: cks-productions | TONSTUDIO & AUDIOAGENTUR
Contact Detail:
cks-productions | TONSTUDIO & AUDIOAGENTUR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Coordinator – Customer Service (3-on/3-off)
✨Tip Number 1
Make sure you know the company inside out! Research their services and values so you can show off your knowledge during interviews. This will help us see that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls and emails, try role-playing with a friend or family member. This will help you feel more confident when it comes to responding to customers.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you’ve successfully handled customer issues. We love to hear how you’ve gone above and beyond to maintain high service standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join our team.
We think you need these skills to ace Control Room Coordinator – Customer Service (3-on/3-off)
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about handling calls and emails, make sure your application highlights your communication skills. We want to see how you can connect with customers and keep things professional!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Control Room Coordinator role. Mention specific experiences that relate to customer service and working independently.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently!
How to prepare for a job interview at cks-productions | TONSTUDIO & AUDIOAGENTUR
✨Know the Role Inside Out
Before your interview, make sure you understand what a Control Room Coordinator does. Familiarise yourself with the responsibilities like handling inbound calls and responding to emails. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully communicated with customers in the past. Think about situations where you resolved issues or provided exceptional service, as these stories will highlight your suitability for the job.
✨Demonstrate Your Independence
This position requires the ability to work under minimal supervision. Be ready to discuss times when you've taken initiative or worked independently. Share specific examples that showcase your problem-solving skills and how you manage your time effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools you'll be using, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
