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- Tasks: Provide first line IT support and troubleshoot technical issues for users.
- Company: Dynamic tech service provider in West London with a focus on growth.
- Benefits: Salary up to £26,000, 25 days holiday, and career development opportunities.
- Why this job: Kickstart your IT career while helping others solve tech problems.
- Qualifications: Customer-service mindset and knowledge of Active Directory and Windows 10/11.
- Other info: Flexible work hours and a supportive team environment.
The predicted salary is between 26000 - 36400 £ per year.
A technology service provider in West London is seeking a Junior IT Service Desk Analyst to provide first line support for internal and external stakeholders. The ideal candidate will be customer-service oriented, flexible with work hours, and possess knowledge of Active Directory and Windows 10/11.
This full-time role involves troubleshooting technical issues and managing stock assets. The position offers a salary of up to £26,000 per annum, with benefits including 25 days holiday and career development opportunities.
1st Line IT Support Analyst – West London (Career Growth) employer: cks-productions | TONSTUDIO & AUDIOAGENTUR
Contact Detail:
cks-productions | TONSTUDIO & AUDIOAGENTUR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Analyst – West London (Career Growth)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your troubleshooting skills! Set up mock scenarios where you can demonstrate your knowledge of Active Directory and Windows 10/11. This will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Tailor your approach! When you apply through our website, make sure to highlight your customer-service orientation and flexibility. Show them that you're not just another candidate, but the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace 1st Line IT Support Analyst – West London (Career Growth)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience with Active Directory and Windows 10/11. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the role and how your flexibility and problem-solving skills make you a great fit for our IT support team.
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at cks-productions | TONSTUDIO & AUDIOAGENTUR
✨Know Your Tech Basics
Brush up on your knowledge of Active Directory and Windows 10/11. Be ready to discuss how you've used these systems in the past, even if it's just in a personal capacity. Showing that you understand the tools they'll expect you to work with will impress the interviewers.
✨Customer Service is Key
Since this role is all about supporting users, be prepared to share examples of how you've provided excellent customer service before. Think of specific situations where you resolved issues or helped someone out, and highlight your communication skills.
✨Flexibility Matters
This position requires flexibility with work hours, so be ready to discuss your availability. If you have experience working varied shifts or adapting to changing schedules, make sure to mention it. It shows you're adaptable and ready for the demands of the job.
✨Show Enthusiasm for Growth
The company offers career development opportunities, so express your eagerness to learn and grow within the role. Talk about any relevant courses or certifications you're interested in pursuing, and how you see yourself advancing in the IT field.
