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- Tasks: Oversee daily car park operations and manage a dynamic team at the Coventry Building Society Arena.
- Company: Join a vibrant team at cks-productions, known for delivering exceptional events and services.
- Benefits: Enjoy a motivating work environment with opportunities for growth and development.
- Why this job: Be part of exciting events while honing your leadership and coordination skills in a lively atmosphere.
- Qualifications: Strong organisational skills, team leadership experience, and proficiency in Microsoft Excel required.
- Other info: Flexible hours include weekends; perfect for students looking to gain hands-on experience.
The predicted salary is between 24000 - 32000 £ per year.
Operations Coordinator – Coventry Building Society Arena
Join to apply for the Operations Coordinator – Coventry Building Society Arena role at cks-productions | TONSTUDIO & AUDIOAGENTUR
Operations Coordinator – Coventry Building Society Arena
1 week ago Be among the first 25 applicants
Join to apply for the Operations Coordinator – Coventry Building Society Arena role at cks-productions | TONSTUDIO & AUDIOAGENTUR
The Role
Job Title: Operations Coordinator
Location: Coventry Building Society Arena
Salary: £28,000 per annum
Hours: 40 hours per week (5 days over 7, including weekends)
About The Role
We are seeking a proactive and organised Operations Coordinator to oversee the day-to-day running of on-site car park operations at the Coventry Building Society Arena. This is a hands-on role requiring a dynamic individual who can manage staff, coordinate logistics, and deliver excellent service during both standard operations and major events.
Key Responsibilities
- Manage the daily operation of car parks at the CBS Arena
- Oversee a team of staff provided by APCOA, ensuring high standards of service
- Coordinate staffing and operational requirements in line with the arenas event calendar
- Deliver staff training and inductions as required
- Lead and manage the matchday parking team
- Support the events team with planning and logistics for future events
- Monitor and report on equipment maintenance and operational issues
- Handle customer enquiries and provide effective solutions
- Collate and deliver post-event feedback and operational reports
- Assist with payroll processing and staffing records
- Maintain accurate documentation using Excel and internal systems
Key Requirements
- Strong organisational and coordination skills
- Confident in leading and motivating a team
- Proficient in Microsoft Excel and general IT systems
- Experience in operational or event coordination preferred
- Excellent communication and customer service skills
- Flexible and willing to work weekends as part of a rotating schedule
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
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Operations Coordinator - Coventry Building Society Arena employer: cks-productions | TONSTUDIO & AUDIOAGENTUR
Contact Detail:
cks-productions | TONSTUDIO & AUDIOAGENTUR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator - Coventry Building Society Arena
✨Tip Number 1
Familiarise yourself with the Coventry Building Society Arena and its operations. Understanding the venue's layout, event schedule, and parking logistics will give you an edge in interviews, showing your genuine interest and preparedness for the role.
✨Tip Number 2
Network with current or former employees of cks-productions or similar organisations. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 3
Highlight any relevant experience in event coordination or team management during your discussions. Be ready to share specific examples of how you've successfully managed operations or led a team in previous roles, as this will resonate well with the hiring managers.
✨Tip Number 4
Demonstrate your flexibility and willingness to work weekends by mentioning any past experiences where you adapted to changing schedules. This is crucial for the Operations Coordinator role, as it involves working during events and peak times.
We think you need these skills to ace Operations Coordinator - Coventry Building Society Arena
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and event coordination. Emphasise your organisational skills and any previous roles where you managed a team or coordinated logistics.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Coventry Building Society Arena. Mention specific responsibilities from the job description that excite you and how your skills align with them.
Showcase Relevant Skills: Highlight your proficiency in Microsoft Excel and other IT systems in both your CV and cover letter. Provide examples of how you've used these skills in past roles to improve operations or manage teams.
Prepare for Potential Questions: Think about how you would handle various scenarios related to the role, such as managing staff during busy events or resolving customer enquiries. Be ready to discuss these in an interview setting.
How to prepare for a job interview at cks-productions | TONSTUDIO & AUDIOAGENTUR
✨Show Your Organisational Skills
As an Operations Coordinator, you'll need to demonstrate strong organisational abilities. Prepare examples of how you've successfully managed logistics or coordinated events in the past, highlighting your attention to detail and ability to multitask.
✨Emphasise Team Leadership Experience
This role requires leading a team, so be ready to discuss your leadership style. Share specific instances where you've motivated a team or resolved conflicts, showcasing your ability to foster a positive work environment.
✨Familiarise Yourself with the Venue
Research the Coventry Building Society Arena and its operations. Understanding the venue's layout, event types, and any recent news will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Customer Service Scenarios
Since customer service is a key part of this position, think of examples where you've handled difficult customer interactions. Be prepared to discuss how you resolved issues and ensured customer satisfaction, demonstrating your problem-solving skills.
