At a Glance
- Tasks: Help members with enquiries and provide excellent customer service via phone and email.
- Company: Join a rapidly growing mutual society with a supportive team culture.
- Benefits: Competitive salary, hybrid working, and a friendly work environment.
- Other info: Be part of a close-knit team with opportunities for personal growth.
- Why this job: Make a difference by helping people and building relationships in a rewarding role.
- Qualifications: Customer service experience is key; financial services background not required.
The predicted salary is between 25200 - 30800 £ per year.
Member Services Consultant South Cerney, Gloucestershire | £24,500–£25,500 DOE | Hybrid Working Are you a confident, friendly communicator who enjoys helping people and delivering excellent customer service?
CKB Recruitment is delighted to be working with a rapidly expanding mutual society offering a genuinely warm, welcoming and supportive working environment.
Due to continued growth, it is now looking for a Member Services Consultant to join its friendly eight-person Membership Services team.
Previous financial-services experience is not essential.
The business is interested in hearing from people with customer-service experience gained within retail, hospitality, an office or another people-focused environment.
What matters most is your ability to communicate confidently with members by telephone and email, build rapport and provide a professional, helpful service.
The Opportunity As a Member Services Consultant, you will act as a key point of contact for existing members, prospective members and Financial Advisers.
Your responsibilities will include: Responding to general enquiries by telephone and email Providing clear and helpful information about the society’s products and services Tracking applications and keeping members and advisers updated Maintaining accurate personal and professional details within internal systems
Membership Services Advisor employer: CKB Recruitment
Join our dynamic team as a Lead Generator in the thriving insurance sector, where your sales expertise will directly contribute to our growth and success. We offer a supportive work culture that prioritises employee development, providing ample opportunities for professional advancement and skill enhancement. Located in a vibrant area, our company not only values your contributions but also fosters a collaborative environment that encourages innovation and teamwork.
