At a Glance
- Tasks: Support Client Executives in delivering tailored insurance solutions and managing client relationships.
- Company: Independent Chartered brokerage known for exceptional client service and professional development.
- Benefits: Competitive salary, 34 days holiday, professional qualifications support, and wellness workshops.
- Other info: Dynamic work environment with opportunities for training and collaboration.
- Why this job: Join a growing team where your ideas are valued and career progression is encouraged.
- Qualifications: 2 years of commercial insurance experience and strong customer service skills.
Are you an ambitious commercial insurance professional looking for more than just another broking role? Would you like to join an independent Chartered brokerage that genuinely invests in its people, supports professional development, and offers the opportunity to be part of an exciting growth journey? If so, this could be the perfect next step for you.
Our client is an independent Chartered commercial insurance brokerage and underwriting agency with a reputation for delivering exceptional client service and specialist expertise. Built on a culture of respect, transparency and professionalism, the business combines the personal approach of an independent broker with the technical capability of an underwriting agency. As the company continues to grow, they are looking for talented individuals who want to develop their careers alongside a highly experienced and supportive team. This is an opportunity to join a business where your contribution is recognised, your development is encouraged, and your ideas are valued.
Working closely with Client Executives and experienced insurance professionals, you'll play a key role in delivering tailored insurance solutions to a diverse commercial client base. You'll gain exposure to a broad range of commercial insurance products while building strong relationships with clients and insurers alike. This is an excellent opportunity for someone who already has a solid foundation in commercial insurance and is looking to broaden their knowledge, increase their responsibilities and continue progressing professionally. Based in their modern Norwich office, you'll occasionally travel to their Newmarket head office for training, collaboration and company events.
What You'll Be Doing:
- Supporting Client Executives in understanding and servicing client requirements
- Managing renewals, new business and mid-term adjustments across a range of commercial insurance policies
- Negotiating with insurers to secure competitive and appropriate cover for clients
- Building strong relationships with clients, insurers and colleagues
- Maintaining accurate records and ensuring all activities are appropriately documented and diarised
- Keeping up to date with market developments, insurer appetite and regulatory changes
- Delivering outstanding service and positive customer outcomes at every stage of the insurance journey
What They Are Looking For:
We're keen to speak with individuals who already have experience within commercial insurance and are eager to continue learning and developing their career. You'll ideally have:
- At least 2 years' commercial insurance experience across a range of products
- Strong customer service and relationship-building skills
- Excellent organisation and attention to detail
- The ability to manage multiple priorities effectively
- A proactive and solution-focused approach
- GCSE Maths and English (Grade C or equivalent)
- Cert CII qualification, or a willingness to work towards achieving it
- Good working knowledge of Microsoft Office applications
- Experience using Acturis would be advantageous but is not essential.
Just as importantly, you'll be curious, adaptable and motivated to find the best outcomes for clients. You'll enjoy working collaboratively as part of a team while also being confident taking ownership of your own workload and decision-making.
What's in It for You?
Alongside a competitive salary of £25,000 - £40,000 depending on experience, you'll benefit from a comprehensive package designed to support your wellbeing, development and long-term career progression.
Core Benefits:
- 34 days holiday including Bank Holidays
- Financial support towards professional qualifications
- Employee referral bonus scheme
- Company pension
- Shopping discounts platform
- Online learning and development platform
- Regular health and wellbeing workshops
- Company social events
Additional Benefits (Subject to Eligibility):
- Private medical insurance
- Group life insurance
- Company sick pay scheme
- Holiday buy and sell scheme
- Enhanced maternity pay
If you're looking for a role where you'll be supported, challenged and given genuine opportunities to develop your career within commercial insurance, we'd love to hear from you.
Commercial Insurance Account Handler in Norwich employer: CKB Recruitment Ltd
Join a dynamic and independent Chartered brokerage in Norwich that prioritises employee development and offers a supportive work culture. With a commitment to professional growth, competitive salaries, and a comprehensive benefits package, this company fosters an environment where your contributions are valued and your career can flourish. Experience the perfect blend of personal service and technical expertise while being part of a team that encourages collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Insurance Account Handler in Norwich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the commercial insurance world. Attend industry events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely wants to contribute to their growth journey.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in commercial insurance and how it can benefit the company. Highlight your relationship-building skills and your proactive approach to problem-solving. Make sure they see you as the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s get the conversation started!
We think you need these skills to ace Commercial Insurance Account Handler in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commercial insurance experience and any relevant qualifications to show us you're the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how your background aligns with the responsibilities of the Account Handler position and what you can bring to our team.
Showcase Your Customer Service Skills:Since building strong relationships is key in this role, make sure to include examples of your customer service experience. We want to see how you've successfully managed client relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at CKB Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Familiarise yourself with the different products and services offered by the brokerage, as well as any recent market developments. This will show that you're genuinely interested and prepared to engage in meaningful discussions.
✨Showcase Your Relationship Skills
Since building strong relationships is key in this role, think of examples from your past experiences where you've successfully managed client relationships or resolved issues. Be ready to share these stories during the interview to demonstrate your customer service skills.
✨Ask Smart Questions
Prepare a few insightful questions to ask your interviewers. This could be about their approach to client service, how they support professional development, or what challenges they foresee in the industry. It shows you're not just there to answer questions but are also keen to learn more about the company.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The company values a culture of respect and transparency, so being authentic can help you connect better with the interviewers and show that you'd fit into their team.
