At a Glance
- Tasks: Lead and support a team in the Renewals department, ensuring client satisfaction and team development.
- Company: Ethical insurance broker focused on youth and charity groups with a supportive culture.
- Benefits: Competitive salary, generous pension scheme, hybrid work options, and health benefits.
- Other info: Excellent career progression opportunities and a strong focus on personal development.
- Why this job: Gain hands-on leadership experience while making a positive impact in the community.
- Qualifications: 1 year of management experience in insurance and a passion for client needs.
The predicted salary is between 35000 - 40000 € per year.
Reporting into the Renewals Manager, you’ll step into a deputy management position here, providing hands-on leadership experience to a team of 6 existing business Account Handlers. Work flexibly with hybrid options (2 days a week from home after probation), allowing you to balance your professional growth with your personal life. You’ll also benefit from a generous pension scheme and increasing holiday entitlement - 28 days to start, rising to 32 after 2 years service, giving you more time to recharge as you progress. You will have access to a medical scheme here too, to help you with the cost of your everyday healthcare fully funded by them such as optical, dental and many more. You will also get access to a Gym discount, family days out discount and online health risk assessments.
This plan allows employees to contribute a minimum of 2% of their gross salary up to the maximum allowed within HMRC limits. The company will contribute twice your contribution, up to a maximum of 10%! And because the company invests heavily in mentoring and development, you’ll be part of a team that supports your growth, whether that’s through formal training or on-the-job learning.
What you’ll do
- You’ll oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching and technical support.
- This includes delivering training (side-by-side coaching), monitoring compliance and reviewing operational and performance reports.
- You'll also manage audits, conduct monthly one-to-ones and annual appraisals, and support personal development plans.
- Additionally, you'll handle aged debt and account queries, ensure retention and income targets are met, and support the Renewals Manager with work allocation, referrals, and placements.
- The role involves training and supporting both new starters and existing team members, with full training provided.
- While insurance experience is beneficial, it is not essential.
- This opportunity is ideal for someone who enjoys understanding clients’ needs and helping them make informed decisions to protect their organisations.
- The role also offers involvement in projects and volunteering initiatives.
What you’ll need
- At least 1 year's management experience in an insurance setting.
- Strong understanding of insurance processes and client needs.
- Desire to develop leadership skills and take on greater responsibility.
About the company
The broker specialises in providing insurance to youth and charity groups, such as the Scouts and Girl Guides, as well as other not-for-profit organisations. They have a charity-based spirit and are ethical to their core. They pride themselves on offering a first-class working environment with excellent career progression opportunities and superb work-life balance. With exciting growth plans, you’ll be part of a team that supports your development every day!
Please click the ‘Apply’ button. Don’t worry if your CV isn’t up to date. Just send what you have and we’ll deal with that later.
Deputy Renewals Manager employer: CKB Recruitment Ltd
As a Deputy Renewals Manager at our Lancing location, you will thrive in a supportive and ethical environment that prioritises your professional growth and work-life balance. With flexible hybrid working options, generous holiday entitlement, and a robust pension scheme, we are committed to your well-being and development. Join a team that values mentorship and offers unique opportunities to engage in meaningful projects while making a positive impact on youth and charity organisations.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Renewals Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially since they focus on youth and charity groups. Tailor your answers to show how you align with their mission.
✨Tip Number 3
Practice your leadership skills! Since this role involves managing a team, think of examples from your past where you've successfully led or coached others. Be ready to share these stories during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if your CV isn’t perfect, just send what you have – we’re here to help you polish it later!
We think you need these skills to ace Deputy Renewals Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Deputy Renewals Manager role. Highlight any management experience in an insurance setting and showcase your understanding of client needs.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've led teams or improved processes, and don’t forget to express your enthusiasm for working with youth and charity groups!
Showcase Your Leadership Skills:Since this role involves hands-on leadership, make sure to emphasise your management experience. Talk about how you've coached or trained team members in the past and how you plan to support the Renewals team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy, and we’ll take care of any CV updates later. Just hit that ‘Apply’ button and let’s get started on this journey together!
How to prepare for a job interview at CKB Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your insurance knowledge, especially around processes and client needs. Familiarise yourself with the company’s focus on youth and charity groups, as this will show your genuine interest in their mission.
✨Showcase Your Leadership Skills
Prepare examples of your management experience, particularly how you've led teams or coached individuals. Think about specific situations where you’ve helped others develop or overcome challenges, as this aligns perfectly with the role's requirements.
✨Ask Insightful Questions
Come prepared with questions that demonstrate your understanding of the role and the company. Inquire about their mentoring and development programmes, or how they measure success within the Renewals team. This shows you’re serious about contributing to their growth.
✨Emphasise Work-Life Balance
Since the company values a good work-life balance, mention how you manage your time effectively. Share any experiences where you successfully balanced professional responsibilities with personal commitments, highlighting your ability to thrive in a hybrid working environment.
