Claims Handler

Claims Handler

Chislehurst Full-Time 24000 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a variety of commercial claims and provide professional advice to clients.
  • Company: Join a rapidly growing insurance group known for its supportive work environment.
  • Benefits: Enjoy competitive salary, career development opportunities, and a friendly team culture.
  • Why this job: Perfect for ambitious individuals seeking growth in a dynamic and professional setting.
  • Qualifications: Previous claims handling experience is essential, especially in Household or Motor claims.
  • Other info: This role is fully office-based in Chislehurst, with Monday to Friday hours.

The predicted salary is between 24000 - 26000 £ per year.

We are currently recruiting for a well-known insurance group that has shown impressive organic growth over the last couple of years and offers a great place to work for those who wish to progress their career in a warm and supportive environment. The company is now keen to bring on board a new Claims Handler to their team. Based in Chislehurst, you will be required to handle and manage its wide range of commercial claims.

The firm specialises in providing bespoke insurance solutions to a diverse range of commercial and corporate customers and generates a great deal of referral business as a result of its professional approach. The company is owner-led, and as a result, offers fantastic career development for hard-working and ambitious people.

You will handle a variety of claims including Commercial Motor, Property, Employers Liability, Motor, Household and Public Liability. You will be responsible for delivering a high-quality professional advice service to clients regarding any claims issues, liaising with insurers and other interested parties to expedite the claims process and effectively managing clients’ expectations. You will manage claims from receipt of notification of loss through to conclusion.

To be considered for this role, previous claims handling experience is essential, be that in a broker, insurer or loss adjusters. As a minimum, this must include Household or Motor claims experience, as they can provide training on the commercial lines claims they handle, as well as being keen to speak to those with current commercial claims handling experience. The team is very experienced dealing with Motor Claims so those with either good Motor or strong Household/Property Claims experience would be of particular interest.

You must also possess excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively.

You will be rewarded with a very competitive starting salary of £24-26,000 dependant on experience. Office Hours are Monday to Friday, 9am - 5pm (please note this role is fully office based).

If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment.

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Contact Detail:

CKB Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Handler

✨Tip Number 1

Familiarise yourself with the specific types of claims mentioned in the job description, such as Commercial Motor and Household claims. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who work in claims handling. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your previous claims handling experience in detail. Be ready to share specific examples of how you've managed claims and communicated with clients, as this will highlight your suitability for the role.

✨Tip Number 4

Research the company’s culture and values, as they emphasise a warm and supportive environment. Tailoring your conversation to reflect how you align with their ethos can make a positive impression during interviews.

We think you need these skills to ace Claims Handler

Claims Handling Experience
Knowledge of Commercial Motor Claims
Knowledge of Property Claims
Understanding of Employers Liability
Understanding of Household Claims
Understanding of Public Liability
Interpersonal Skills
Verbal Communication Skills
Written Communication Skills
Client Relationship Management
Attention to Detail
Problem-Solving Skills
Ability to Manage Expectations
Negotiation Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant claims handling experience, especially in Household or Motor claims. Use specific examples to demonstrate your skills and achievements in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of the role. Mention why you are interested in working for this particular company and how your background aligns with their needs.

Highlight Interpersonal Skills: Since excellent communication is key for this role, emphasise your interpersonal skills in both your CV and cover letter. Provide examples of how you've effectively communicated with clients or colleagues in past positions.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at CKB Recruitment Ltd

✨Showcase Your Claims Experience

Make sure to highlight your previous claims handling experience, especially in Household or Motor claims. Be prepared to discuss specific cases you've managed and the outcomes, as this will demonstrate your expertise and suitability for the role.

✨Demonstrate Interpersonal Skills

Since excellent communication is key in this role, practice articulating your thoughts clearly. Use examples from past experiences where you effectively communicated with clients or colleagues to resolve issues, showcasing your listening and verbal skills.

✨Understand the Company’s Approach

Research the insurance group and understand their bespoke solutions and professional approach. This knowledge will help you align your answers with their values and show that you're genuinely interested in being part of their team.

✨Prepare Questions for the Interviewer

Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, career progression opportunities, or how they handle specific types of claims. It shows your enthusiasm and helps you assess if the company is the right fit for you.

Claims Handler
CKB Recruitment Ltd
Location: Chislehurst

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