At a Glance
- Tasks: Provide IT support, troubleshoot issues, and assist with tech improvements.
- Company: Established business in Chislehurst with a supportive IT team.
- Benefits: Up to £26,000 salary, 25 days leave, and skill development opportunities.
- Other info: Fully office-based role with excellent career growth potential.
- Why this job: Join a dynamic team and enhance your skills in emerging technologies.
- Qualifications: 2 years of IT support experience and knowledge of Microsoft 365.
Are you an enthusiastic IT professional looking for a varied role where you can develop your technical skills and become an important part of a growing business?
CKB Recruitment is working with an established business based in Chislehurst, Kent, which is looking to recruit an IT Assistant to join its team. This is a fantastic opportunity for someone with existing IT support experience who wants to broaden their knowledge across Microsoft 365, cybersecurity, device management and emerging technologies, including AI and automation.
You'll be joining a small, supportive IT team where you'll play an important role in keeping the business running smoothly while helping to improve the technology used across the organisation.
The Opportunity
Reporting to the IT Manager, you'll provide day-to-day technical support to colleagues while assisting with the administration and development of the company's IT systems. Your responsibilities will include:
- Providing first and second-line IT support, troubleshooting hardware, software and connectivity issues.
- Supporting Microsoft 365 applications, including Exchange Online, SharePoint, Teams and OneDrive.
- Managing user accounts, licences, permissions and access requests.
- Configuring, deploying and maintaining laptops, desktops and mobile devices.
- Supporting device management through Microsoft Intune and Windows Autopilot.
- Assisting with cybersecurity, endpoint protection and IT compliance.
- Maintaining IT documentation, equipment records and support procedures.
- Supporting IT projects, technology upgrades and process improvements.
- Exploring emerging technologies, including AI, automation and Microsoft Copilot.
What We're Looking For
We're keen to speak with candidates who have a solid foundation in IT support and are enthusiastic about developing their technical knowledge. You'll ideally have:
- At least two years' experience in IT Support, Service Desk or IT Administration.
- Good working knowledge of Microsoft Windows and Microsoft 365.
- Experience troubleshooting hardware, software and connectivity issues.
- Confidence configuring and supporting end-user devices.
- A good understanding of IT security best practices.
- Strong communication, organisational and problem-solving skills.
- A proactive approach and the ability to work independently.
- Experience with Microsoft Intune, Windows Autopilot, Entra ID, PowerShell, Power Automate or Microsoft Copilot would be advantageous, although not essential.
Above all, we're looking for someone reliable, personable and keen to learn, who can contribute from day one while continuing to develop their skills.
What's on Offer?
- Starting salary up to £26,000, depending on experience.
- 25 days' annual leave.
- Monday to Friday, 9am–5pm.
- A varied position offering exposure to multiple areas of IT.
- Opportunities to develop skills in Microsoft 365, cybersecurity and emerging technologies.
- Support from an experienced IT Manager.
- Involvement in technology improvement projects.
Location and Working Arrangements
Location: Chislehurst, Kent, BR7 6AG.
Hours: Monday to Friday, 9am–5pm.
Working arrangement: Fully office-based, five days per week. Please note: This position does not offer hybrid working, working from home or alternative working hours.
Interested?
If you're an IT Support Technician, Service Desk Analyst or IT Assistant looking for a varied opportunity where you can develop your career, we'd love to hear from you. For further information or a confidential conversation, please contact CKB Recruitment. All applications will be treated in the strictest confidence.
IT Assistant in Chislehurst employer: CKB Recruitment Ltd
Join a leading independent specialist broker in Bristol, where you will enjoy the freedom to develop your own Professional Indemnity portfolio while benefiting from an uncapped commission structure and a supportive work culture. With a focus on professional growth, you will have access to excellent employee benefits including matched pension contributions, private medical insurance, and a salary-sacrifice electric vehicle scheme, all within a dynamic environment that values autonomy and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Assistant in Chislehurst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CKB Recruitment Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges CKB Recruitment Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CKB Recruitment Ltd!
✨Direct Apply to CKB Recruitment Ltd
Let's not forget to apply directly through the CKB Recruitment Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Assistant in Chislehurst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CKB Recruitment Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CKB Recruitment Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at CKB Recruitment Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.