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- Tasks: Handle enquiries, manage applications, and support the underwriting team.
- Company: A fantastic business in Gloucestershire with a supportive culture.
- Benefits: Private health cover, 25 days holiday, annual bonus, and hybrid working.
- Other info: Enjoy staff away days and opportunities to volunteer for charity.
- Why this job: Join a friendly team and enjoy great perks while developing your career.
- Qualifications: Confident communicator with attention to detail and GCSEs in Maths and English.
The predicted salary is between 24500 - 25500 £ per year.
Do you have some office based experience, or perhaps experience working in a team within retail or hospitality and want to use these transferrable skills to move into an office role? If so we have a super opportunity for you to join a genuinely superb business in Gloucestershire working in an administration role as an Operations Administrator. This is a business we have worked with for a number of years, and they have a very low turnover of staff, due to the fantastic culture this business has. Would you like to be a part of this too?
Benefits
- Private Health Cover
- 25 days holiday + bank holidays to start
- Free eye care
- A 10% of salary annual bonus
- A 10% non-contributory pension
- Death in service (x4 of base salary)
- Employee Assistance program
- Discounted membership investment opportunities
- Two additional days leave fully paid to work for a charity of your choice
- Hybrid working
Responsibilities
- Receiving and handling enquiries/correspondence in relation to underwriting applications and sickness benefit claims for policyholders
- Issuing and tracking of new applications and claim forms
- Preparing all received correspondence for the Underwriters and Claims Consultants and allocating as instructed
- Taking and making inbound and outbound calls to request/chase information to assist with the assessment of new contract applications, contract amendments and claims
Qualifications & Skills
- Confident communicator, able to build rapport with customers over the phone
- High level of attention to detail
- Good standard of education with a minimum grade ‘C’ GCSE, or equivalent, in Maths and English
Working Hours & Salary
- Office hours are 8:45am to 5pm
- Salary on offer is £24,500 to £25,500, including all the benefits mentioned above
- Hybrid working (you will need to be in the office 3 days a week)
How to Apply
If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment.
Operations Administrator in South Cerney employer: CKB RECRUITMENT LIMITED
Contact Detail:
CKB RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in South Cerney
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Operations Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company culture and think about how your previous experience in retail or hospitality can translate into this office role. Be ready to share specific examples that highlight your skills.
✨Tip Number 3
Practice your communication skills! Since this role requires building rapport over the phone, consider doing mock calls with friends or family. The more comfortable you are, the better you'll come across in interviews.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Operations Administrator in South Cerney
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any office-based or team experience you have, even if it’s from retail or hospitality. We want to see how your skills can transfer to this Operations Administrator role!
Be Personable: Since this role involves a lot of communication, let your personality shine through in your application. We’re looking for someone who can build rapport with customers, so don’t be afraid to show us your friendly side!
Attention to Detail is Key: This job requires a high level of attention to detail, so make sure your application is free from typos and errors. We appreciate clarity and precision, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at CKB RECRUITMENT LIMITED
✨Know the Company Culture
Before your interview, take some time to research the company’s culture. Since they have a low turnover of staff, it’s clear they value a positive work environment. Be ready to discuss how your personality and work ethic align with their 'work hard but have fun' mentality.
✨Showcase Your Communication Skills
As an Operations Administrator, you'll need to be a confident communicator. Prepare examples from your past experiences where you successfully built rapport with customers or colleagues, especially over the phone. This will demonstrate your ability to handle enquiries effectively.
✨Highlight Attention to Detail
Attention to detail is crucial for this role. Bring specific examples of how you've demonstrated this skill in previous jobs, whether in retail, hospitality, or any office-based experience. Mention any processes you improved or errors you caught that made a difference.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the responsibilities of the Operations Administrator role, the training provided, and the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.