At a Glance
- Tasks: Manage commercial claims from start to finish and improve claims processes.
- Company: Growing independent insurance business with a collaborative culture.
- Benefits: Competitive salary, hybrid working, and opportunities for career progression.
- Other info: Flexible working environment with potential for leadership roles as the business grows.
- Why this job: Take ownership of claims and shape the future of the claims function.
- Qualifications: Experience in handling commercial insurance claims and strong communication skills.
The predicted salary is between 35000 - 40000 £ per year.
Are you an experienced Commercial Claims Handler who enjoys taking ownership of claims, working closely with clients and insurers, and improving the way things are done? CKB Recruitment is working with a growing independent insurance business that is looking to appoint an experienced Commercial Claims Handler to strengthen its claims capability across the South Coast. This is a hands-on role with plenty of variety.
You’ll manage a portfolio of commercial claims across Employers’ Liability, Public Liability and Property, while also providing oversight around elements of the business’s fleet claims reporting. Just as importantly, you’ll have the opportunity to help shape how the claims function operates as the business continues to grow.
The role
- Take responsibility for managing both existing and new commercial claims from notification through to settlement, acting as a key point of contact for clients and working closely with insurers, loss adjusters and other third parties.
- Handle a range of Employers’ Liability, Public Liability and Property claims.
- Manage claims from first notification through to resolution.
- Provide regular updates and guidance to clients throughout the claims process.
- Liaise with insurers, loss adjusters, solicitors and other relevant parties.
- Review claim progress and help drive matters towards a satisfactory conclusion.
- Assist with the oversight and reporting of fleet claims.
- Maintain accurate claims records and produce relevant reporting.
- Identify areas where claims processes can be improved.
- Help the business introduce more structured and robust claims procedures as it grows.
- Work closely with colleagues across the wider broking team.
What are they looking for?
This opportunity would suit someone who already has solid experience handling commercial insurance claims and is comfortable managing cases with a good degree of autonomy. Ideally, you’ll have experience across areas such as:
- Employers’ Liability
- Public Liability
- Commercial Property
- Commercial Motor or Fleet claims
You’ll need to be confident communicating with clients, insurers and external parties, with the technical knowledge to understand how claims should progress and the organisation to keep multiple cases moving at the same time. Just as important will be your ability to look at how things are currently being done and suggest ways to make the claims process more effective.
Future progression
Initially, this is very much a hands-on claims position. However, the business is growing and expects its claims requirements to expand over time. As that happens, there could be an opportunity for the successful person to help build and potentially lead a wider claims team in the future. There is no expectation that you step straight into management. The immediate priority is finding someone who can take ownership of the current claims workload and help develop a stronger claims framework for the business.
Location and working pattern
The business is particularly interested in candidates based around: Poole | Bournemouth | Southampton. The role will be hybrid, with two days per week office-based. Initially, those two office days will need to be worked from the company’s Newbury office. The business is currently planning to secure and launch a new office in the Poole area within the next three months. Once that office is established, the intention is for the successful person’s office-based days to move across to the new Poole location. There is some flexibility around how this is structured for the right individual, but candidates will need to be comfortable travelling to Newbury two days per week during the initial period.
This is a great opportunity for someone who wants the flexibility of hybrid working while still being closely involved with a growing independent insurance business. If you’re an experienced Commercial Claims Handler looking for a role where you can have genuine input, take ownership of claims and potentially grow with the business over the longer term, we’d be very interested in hearing from you. Apply today or contact CKB Recruitment for a confidential discussion.
Commercial Claims Handler in Newbury employer: CKB Recruitment Careers
Join a leading national law firm in Bristol or Gloucester, where your skills as a Senior Residential Conveyancer will be recognised and rewarded. With a strong emphasis on employee well-being, enjoy a supportive work culture, generous annual leave, and benefits like private medical insurance and free onsite parking. This is an excellent opportunity to grow your career in a respected firm that values quality service and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Claims Handler in Newbury
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like CKB Recruitment Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like CKB Recruitment Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Commercial Claims Handler in Newbury
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at CKB Recruitment Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at CKB Recruitment Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at CKB Recruitment Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at CKB Recruitment Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at CKB Recruitment Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding CKB Recruitment Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
