At a Glance
- Tasks: Coordinate service schedules, perform on-site repairs, and plan installations for waste-management machinery.
- Company: Leading company in waste-management solutions with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Exciting global travel opportunities and career advancement potential.
- Why this job: Join a dynamic team and make a difference in sustainability through technology.
- Qualifications: Technical expertise in machinery and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly skilled Technical Support Engineer to serve as our technical authority on waste-management and recycling machinery. Operating within the Technical Team department, you will play a vital role in keeping client equipment operational. You will coordinate breakdowns with Customer Care, plan complex installations, deliver on-site technical interventions, and upskill both our internal Field Service Team and global dealer network.
Key Responsibilities
- Service Coordination: Assist the Customer Care team by organizing, troubleshooting, and prioritizing ongoing breakdown and service job schedules.
- On-Site Field Interventions: Travel to customer and dealer sites globally to perform advanced diagnostic, repair, and commissioning work.
- Installation Planning: Create detailed technical plans, schematics review, resource requirements, and timelines for new baler and compactor installations.
Technical Support Engineer TLNT1_NI employer: CK International Ltd
As a leading employer in the waste-management and recycling sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Technical Support Engineers to excel. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for global travel, allowing you to expand your expertise while making a meaningful impact on sustainability. Join us in a dynamic environment where your contributions are valued, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. We want you to be able to discuss how your skills can help them with their waste-management and recycling machinery challenges.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. We love hearing about real-life experiences that demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make an impact in the technical support field.
We think you need these skills to ace Technical Support Engineer TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in technical support and waste-management machinery. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. We’re looking for someone who can think on their feet and provide solutions, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at CK International Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of waste-management and recycling machinery. Familiarise yourself with common issues, troubleshooting techniques, and the latest technologies in the field. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and act decisively under pressure.
✨Understand the Company Culture
Research the company’s values and mission. Be ready to explain how your personal values align with theirs. This shows that you’re not just a fit for the role, but also for the team and the company as a whole.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and future projects. This not only shows your interest in the position but also gives you a chance to assess if the company is the right fit for you. Think about what you want to know about their approach to service coordination and on-site interventions.
