UK Sales Manager

CK Group are recruiting for a UK Sales Manager on behalf of a medical diagnostic company to deliver sales revenue growth, foster customer collaborations and relationships to escalate the commercial growth of the company. This role is field based and is a permanent role with Mon-Fri day time working hours with up to 50% travel.

The Role:

The role will involve working in a small team on a variety of tasks supporting the development of solutions that meet customer requirements across a broad range of applications, with a high degree of problem solving ability and lateral thinking required to deliver to customer expectations and develop new solutions alongside existing solutions for customers. The main goal of this role is to deliver commercial success for the business through strong customer relationships and a high drive to succeed.

This is a hybrid role combining commercial and technical skills to deliver on growth for the business across a wide variety of disciplines.

Responsibilities:

Business, Strategy and Planning

• Plan and execute revenue goals for the business
• Prepare action plans and schedules to identify new business opportunities
• Plan the strategy for designated Key Accounts for the current year as well as for the long term
• Prepare and deliver commercial presentations to customers with support from Commercial Product Management / Applications Specialist to deliver persuasive and relevant arguments for customer conversion
• Build a solid sales pipeline in conjunction with the sales management, service and marketing teams to grow the business
• Plan initiatives to drive revenues and profitable growth in conjunction with Commercial Associate Director
• Plan product demonstrations and presentations with Commercial Product Management and Applications Specialist expertise to deliver powerfully persuasive proof activities to deliver new business
• Work with Managed Service providers to obtain primary submission status for tenders
• Report business forecasts and challenges on a monthly, quarterly and annual basis

Sales and Negotiation

• Demonstrable ability to communicate, present and influence key stakeholders at all levels
• Acquire a thorough understanding of key customer needs and requirements and changes in requirements through effective horizon scanning and relationships with both customers and internal teams
• Manage quotations, pricing and contract negotiations and tender activity as required with high quality and accuracy
• Establish new customer relationships and effectively manage existing customer relationships to cement and grow our position within the marketplace
• Develop and follow up qualified leads and convert these into buying customers
• Build a strong sales / opportunity pipeline to foster long term sustainable growth and record this within the CRM system and track and update opportunities regularly to allow effective business planning
• Manage and develop new leads and opportunities, number and location of client visits and statistics on sales calls and follow-up visits
• Maintain and record opportunities to deliver on revenue growth targets

Customer Relations

• Build and maintain trusting, strong, long-lasting client relationships with a portfolio of customers
• Resolve any issues faced by customers and deal with complaints to maintain trust
• Expand relationships with existing customers by proposing solutions that meet their needs
• Regularly visit customer accounts in accordance with the promotional programme, meeting all activity requirements on the Buying and Working Platform, to engender a good selling environment and to maintain excellent customer relations
• Responsible for entire Key Opinion Leaders (KOL) management and stakeholder management
• Assist with challenging client requests or issue escalations as needed

Product Marketing

• Help identify opportunities to arrange and deliver product and instrument demonstrations including workshops and educational events
• Work with the technical experts within the team to ensure control of the process of necessary product evaluations relevant to the sales and marketing function
• Develop a network with KOL s and act as an ambassador for the company working with Product Management to develop long term relationships and continually push forwards new product developments
• Travel extensively and overnight stays in and out of specified territory as required to also attend conferences, exhibitions and relevant sponsored events up to 50% travel
• Prepare reports on account status, sales forecast and track key account metrics
• Collaborate to identify and grow opportunities and continually drive revenue growth within accounts

Your Background:

• Proven work experience as an Account Manager / Sales Representative or relevant role, although trainees with relevant commercial skill and technical capabilities will be considered
• Creative sales professional with a focus on strong revenue growth
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Higher education degree in a relevant scientific subject (2:1 minimum)
• 1-3 years of relevant sales experience working preferably with medical devices / diagnostics
• Experience of Capillary Electrophoresis desirable but not essential
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM, Dynamics or HubSpot) and MS Office (particularly MS Excel, Powerpoint and Word)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Good knowledge of the medical diagnostic field
• Ability to travel extensively within the UK with up to 50% travel and to work unsupervised

Apply:

It is essential all applicants hold entitlement to work in the UK. Please quote job reference in all correspondence.