Client Engagement Executive

CK Group are recruiting for a Client Engagement Executive, to join a Biosciences publishing company, who are based in London, on a permanent basis. Company: Our client are a specialist publisher, passionate about delivering high value content in innovative digital formats. Location: The role is based in London and offers hybrid working. Role: Act as the internal contact point for all team members to direct information and requests for a specified list of client accounts. Use the project management system to efficiently manage account and webinar operations. Operational management of 30+ webinars a year (scheduling and hosting prep calls & pre-records, obtaining all information needed for marketing purposes and presentations etc., on-the-day speaker support, post-webinar reporting). Preparation of all webinar reporting, including registration/attendance lists and stats. Responsibility for all management of specified list of clients (obtaining materials such as adverts, logos etc., answering client queries, arranging and implementing gating forms, lead & readership reporting, detailed checking of all client content). Preparation and distribution of weekly lead reports for all clients and managing lead reporting scheduling and processes. Your Background: Ideally educated to degree level or above in Life Sciences or a related field with experience in a B2B environment in an account exec or operations role. Can show evidence of exceptional attention to detail and customer focus. Has experience of a busy, face-paced and varied role, showing excellent time management and multi-tasking skills. Can quickly build a strong working knowledge of website and webinar platforms (amongst others) in order to deliver excellent service to clients.  Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference (Apply online only) in all correspondence. If this position isn\’t suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news