Client Engagement Executive

Client Engagement Executive

London Full-Time 28800 - 48000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts and operations for webinars, ensuring smooth execution and reporting.
  • Company: Join a passionate biosciences publishing company dedicated to innovative digital content.
  • Benefits: Enjoy hybrid working options and the chance to engage with cutting-edge projects.
  • Why this job: Be part of a dynamic team that values attention to detail and customer focus in a fast-paced environment.
  • Qualifications: Degree in Life Sciences or related field; experience in B2B account management preferred.
  • Other info: Applicants must have the right to work in the UK; check our LinkedIn for more opportunities.

The predicted salary is between 28800 - 48000 Β£ per year.

CK Group are recruiting for a Client Engagement Executive to join a Biosciences publishing company based in London on a permanent basis.

Company: Our client is a specialist publisher, passionate about delivering high value content in innovative digital formats.

Location: The role is based in London and offers hybrid working.

Role:

  • Act as the internal contact point for all team members to direct information and requests for a specified list of client accounts.
  • Use the project management system to efficiently manage account and webinar operations.
  • Operational management of 30+ webinars a year (scheduling and hosting prep calls & pre-records, obtaining all information needed for marketing purposes and presentations, on-the-day speaker support, post-webinar reporting).
  • Preparation of all webinar reporting, including registration/attendance lists and stats.
  • Responsibility for all management of specified list of clients (obtaining materials such as adverts, logos, answering client queries, arranging and implementing gating forms, lead & readership reporting, detailed checking of all client content).
  • Preparation and distribution of weekly lead reports for all clients and managing lead reporting scheduling and processes.

Your Background:

  • Ideally educated to degree level or above in Life Sciences or a related field with experience in a B2B environment in an account exec or operations role.
  • Can show evidence of exceptional attention to detail and customer focus.
  • Has experience of a busy, fast-paced and varied role, showing excellent time management and multi-tasking skills.
  • Can quickly build a strong working knowledge of website and webinar platforms (amongst others) in order to deliver excellent service to clients.

Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence.

If this position isn’t suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.

Client Engagement Executive employer: CK Group- Science, Clinical and Technical

CK Group is an exceptional employer, offering a dynamic work environment in the heart of London with the flexibility of hybrid working. Employees benefit from a culture that values innovation and collaboration, alongside opportunities for professional growth within the thriving biosciences sector. With a focus on delivering high-value content and a commitment to employee development, CK Group stands out as a rewarding place to build a meaningful career.
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Contact Detail:

CK Group- Science, Clinical and Technical Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Client Engagement Executive

✨Tip Number 1

Familiarise yourself with the biosciences publishing industry. Understanding the latest trends and challenges in this field will help you engage more effectively during interviews and demonstrate your passion for the role.

✨Tip Number 2

Brush up on your project management skills, especially related to webinars. Being able to discuss specific tools or methodologies you've used in the past will show that you're prepared to handle the operational aspects of the role.

✨Tip Number 3

Network with professionals in the biosciences and publishing sectors. Attend relevant events or webinars to make connections and gain insights that could be beneficial during your application process.

✨Tip Number 4

Prepare to showcase your attention to detail and customer focus. Think of examples from your previous roles where you successfully managed client relationships or handled complex tasks, as these will be key in demonstrating your fit for the position.

We think you need these skills to ace Client Engagement Executive

Client Relationship Management
Project Management
Webinar Operations
Attention to Detail
Time Management
Multi-tasking Skills
Communication Skills
Data Analysis
Problem-Solving Skills
Customer Focus
Technical Aptitude
Lead Reporting
Operational Management
Life Sciences Knowledge

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Client Engagement Executive position. Tailor your application to highlight relevant experiences that align with these expectations.

Highlight Relevant Experience: Emphasise any previous experience in a B2B environment, particularly in account management or operations roles. Use specific examples to demonstrate your attention to detail, customer focus, and ability to manage multiple tasks effectively.

Showcase Your Skills: Mention your proficiency with project management systems and webinar platforms. If you have experience in preparing reports or managing client communications, be sure to include this in your application.

Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Make sure to address how you can contribute to their mission of delivering high-value content.

How to prepare for a job interview at CK Group- Science, Clinical and Technical

✨Know Your Client Accounts

Familiarise yourself with the specific client accounts you'll be managing. Understand their needs and how the company can provide value to them. This will show your potential employer that you're proactive and ready to hit the ground running.

✨Demonstrate Project Management Skills

Be prepared to discuss your experience with project management, especially in relation to webinars. Highlight any tools or systems you've used to manage operations efficiently, as this is a key part of the role.

✨Showcase Attention to Detail

Since the role requires exceptional attention to detail, come prepared with examples from your past work where your meticulousness made a difference. This could be in preparing reports or managing client content.

✨Prepare for Scenario Questions

Expect questions that assess your ability to handle multiple tasks and tight deadlines. Think of scenarios where you successfully managed competing priorities and be ready to share those experiences.

Client Engagement Executive
CK Group- Science, Clinical and Technical
Location: London
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