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- Tasks: Lead a team supporting individuals with complex needs in a caring environment.
- Company: CJP Outreach Services, known for its outstanding care and supportive culture.
- Benefits: Career development, employee discounts, wellbeing support, and surprise gifts throughout the year.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supporting complex needs and leadership roles is essential.
- Other info: Join a dynamic team committed to compassionate care and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Highlights From Our Outstanding CQC Rating September 2025
- Safe: Open, honest, and learning-driven safety culture.
- Caring: Compassionate staff who go above and beyond.
- Responsive: Tailored support centred around each person’s choices.
- Effective: Multi-disciplinary teamwork and life-enhancing outcomes.
- Well-led: Strong values, supportive leaders, outstanding oversight.
CJP Outreach Services are currently recruiting for an experienced team leader to help lead a team of staff supporting people with complex needs in one of our services in Bristol. For this position, it is essential that you have a background in supporting people with complex needs such as Autistic Spectrum Condition, Learning Disabilities, and Mental Health needs. Ideally, your experience will be in community settings, such as supported living and/or residential care. Knowledge of working within a Positive Behaviour Support (PBS) framework would be an advantage.
As 1 of 2 Team Leaders, you will play a pivotal role in leading a team of staff to provide support to 4 adults living in a supported living service near St. Georges in Bristol. The role will include a blend of providing direct support to the people living in the service, coaching and supporting the staff team, and working closely with the service management team to develop and oversee the delivery of excellent care within the service. You will be responsible for providing leadership to support staff within the service including supervising staff, ensuring compliance with policies and regulations, and following best practice. You will work closely with the Service Manager to maintain standards and enhance the wellbeing and quality of life of the people we support. The ideal candidate should be competent and professional in their approach, have the ability to remain calm, and work well under pressure.
Key Duties:
- Ensure the needs and preferences of the people we support are central to the planning and implementation of the support we provide them.
- Implement Positive Behaviour Support (PBS) strategies to improve quality of life and reduce behaviours of concern.
- Collaborate with the person, their families, and those that are important to them to co-produce tailored support plans that meet their needs and aspirations.
- Organise and coordinate delivery of support and maintain and develop effective working relationships with the team.
- Supervise staff to ensure an efficient team who contribute to service improvements.
- Promote and protect the welfare and rights of the people we support.
- Contribute to the auditing of medication records, support documentation, and financial records, and recommend and implement improvements as needed.
- Complete assessments, draft support plans, and develop related documentation in compliance with best practice and regulatory standards.
- Participate in personal and professional growth opportunities, including training and supervision of staff.
- Work closely with the people we support, their families, your colleagues, external professionals, and other agencies to ensure holistic care for the people we support.
- Contribute to the services out-of-hours, on-call support arrangements on a rolling rota.
- Provide occasional out-of-hours support, sleep-in cover, and weekend support.
Qualifications and Skills:
- Previous experience in a similar environment, ideally in a leadership role.
- Experience supporting people with complex needs such as Autistic Spectrum Condition, Learning Disabilities, and Mental Health needs.
- Experience of working within a Positive Behaviour Support (PBS) framework would be an advantage.
- Experience of rota planning and shift leading.
- Knowledge and experience of performance management.
- Understanding of person-centred support.
- Excellent communication skills and ability to adapt.
- Empathy, kindness, and a commitment to providing a caring, supportive service.
- Willingness to learn, share ideas, and improve outcomes for the people we support.
Employee Benefits:
- Access to the company’s training programme and further career development opportunities.
- Support and coaching from the service management team to excel in your role.
- Living our Values (LOV) – rewards and recognition scheme.
- Employee Discount Scheme – Discounts on everyday items including shopping and fuel.
- Employee wellbeing scheme (including free face-to-face counselling, helplines, and online support).
- Random Surprise Gifts of Kindness throughout the year!
- Fully paid DBS.
- Refer a Friend Scheme.
- Access to Jostle - In The Loop – Our Company Community App linking our teams and sharing experience.
If you feel able to contribute to a supportive and dynamic team and make a difference in the lives of the people we support, we invite you to apply for this rewarding opportunity. Please contact our friendly recruitment team on 01484 629935 if you would like to know more about this position.
Team Leader - Supported Living employer: CJP Outreach Services
Contact Detail:
CJP Outreach Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Supported Living
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who know CJP Outreach Services. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Positive Behaviour Support (PBS). Be ready to share examples of how you've implemented PBS strategies in your previous roles. This will show you're not just a fit for the role but also passionate about the approach.
✨Tip Number 3
When you get that interview, don’t just talk about your experience—show your personality! They’re looking for someone who’s not only competent but also caring and empathetic. Let your passion for supporting people with complex needs shine through.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at CJP Outreach Services.
We think you need these skills to ace Team Leader - Supported Living
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting people with complex needs shine through. We want to see your genuine commitment to making a difference in their lives!
Tailor Your Experience: Make sure to highlight your relevant experience in supported living or community settings. We’re looking for specific examples that demonstrate your skills in leading teams and implementing Positive Behaviour Support strategies.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your qualifications and experiences, so we can easily see how you fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our supportive team.
How to prepare for a job interview at CJP Outreach Services
✨Know Your Stuff
Make sure you brush up on your knowledge of supporting people with complex needs, especially around Autistic Spectrum Condition and Learning Disabilities. Familiarise yourself with the Positive Behaviour Support (PBS) framework, as this will show that you understand the core principles of the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or supported staff. Highlight how you’ve managed challenges, maintained compliance, and improved service delivery. This will demonstrate your capability to lead effectively in a supportive living environment.
✨Emphasise Person-Centred Care
Be ready to discuss how you prioritise the needs and preferences of individuals in your care. Share specific instances where you’ve collaborated with clients and their families to create tailored support plans, showcasing your commitment to person-centred support.
✨Ask Thoughtful Questions
Prepare some insightful questions about the service and its approach to care. This not only shows your genuine interest in the role but also gives you a chance to assess if the company’s values align with yours. Think about asking how they implement feedback from staff and clients to improve services.
