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- Tasks: Lead and inspire a team to provide high-quality, person-centred support.
- Company: Join CJP Outreach Services, an Outstanding-rated provider since 2007.
- Benefits: Paid DBS check, wellbeing programme, discounts, and career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care and strong communication skills required.
- Other info: Flexible work patterns and supportive leadership team await you.
The predicted salary is between 36000 - 60000 £ per year.
Join an Outstanding-rated provider with a proven record of excellence and compassion. Since 2007, CJP Outreach Services Ltd has been delivering tailored, person-centred support to people with learning disabilities, autism, and complex mental health needs across the UK. Rated Outstanding by the CQC, we’re proud of our strong values, exceptional staff retention, and commitment to empowering the people we support to live fulfilling, independent lives. We’re now recruiting a Team Leader to join our growing team, inspiring, guiding, and developing dedicated support workers to provide high-quality care in supported living and community-based settings.
About the Role
As a Team Leader with CJP, you’ll be responsible for both the day-to-day delivery of support and the operational leadership of your team. This role combines hands-on support work with leadership duties to ensure that every individual we support receives consistent, person-centred, and high-quality care. You’ll work closely with the Registered Manager, PBS Specialists, and Clinical Leads to ensure care plans are up-to-date, risks are well-managed, and staff are trained and confident in supporting individuals safely and respectfully. Your leadership will be key to fostering a positive, empowering environment where both the people we support and the teams who care for them can thrive.
Key Responsibilities
- Lead, coach, and motivate your team to deliver high-quality, person-centred support.
- Ensure the people we support are at the heart of everything we do, promoting independence, inclusion, and personal growth.
- Implement and review Positive Behaviour Support (PBS) plans to enhance quality of life and reduce behaviours of concern.
- Coordinate and manage staff rotas, ensuring adequate coverage and continuity of care.
- Conduct supervisions, appraisals, and team meetings to maintain engagement and performance.
- Support with new staff inductions and on-the-job mentoring.
- Complete and maintain accurate care plans, risk assessments, and daily records in line with CQC and company standards.
- Oversee medication management, finance auditing, and health & safety checks within the service.
- Actively contribute to service development and quality improvement projects.
- Build strong, professional relationships with families, social workers, and other external professionals.
- Participate in the on-call rota, sleep-ins, and occasional weekend shifts as part of a flexible leadership approach.
About You
You’ll be a natural leader, calm, confident, and compassionate - with a passion for helping others reach their potential. You’ll bring professional experience and emotional intelligence, balancing empathy with strong boundaries and clear communication.
Essential skills & experience:
- Previous experience in a Senior Support Worker or Team Leader role within social care.
- Strong understanding of autism, learning disabilities, and mental health needs (e.g. bipolar disorder, psychosis).
- Knowledge of Positive Behaviour Support (PBS) or a willingness to be trained.
- Experience in coordinating rotas, mentoring staff, and managing day-to-day service operations.
- Excellent communication, organisational, and problem-solving skills.
- Able to work flexibly, including evenings, weekends, and occasional sleep-ins.
- Full UK driving licence and access to your own vehicle (essential).
What We Offer
- Fully paid DBS check
- Employee Wellbeing Programme – including free counselling, 24/7 helplines, and online support
- Staff Discount Scheme – save on shopping, groceries, fuel, and more
- L.O.V.E (Living Our Values Every Day) – reward and recognition initiative
- Surprise Gifts of Kindness throughout the year
- ‘In The Loop’ company app – keeping our teams connected and informed
- Comprehensive induction & ongoing training, tailored to your role
- Career progression pathways into management and specialist PBS roles
- Refer-a-Friend Bonus Scheme – earn up to £500 per successful referral
- Flexible work patterns and supportive leadership team
If you’re ready to take the next step in your career and lead with compassion, integrity, and purpose, we’d love to hear from you. Apply now or call our friendly Recruitment Team for more information.
CJP Outreach Services – Outstanding Care And Support You Can Trust
Team Leader in Norwich employer: CJP Outreach Services
Contact Detail:
CJP Outreach Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on a Team Leader position or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research CJP Outreach Services and understand their values and mission. Be ready to discuss how your experience aligns with their commitment to person-centred support and how you can inspire and lead a team effectively.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams, managed challenges, and implemented positive changes in previous roles. This will demonstrate your capability as a Team Leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our outstanding team at CJP Outreach Services.
We think you need these skills to ace Team Leader in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in social care, especially in roles similar to Team Leader. We want to see how your skills align with our values and the specific responsibilities of the role.
Showcase Your Leadership Skills: As a Team Leader, your ability to inspire and guide others is crucial. Use your application to share examples of how you've successfully led teams or supported individuals in previous roles. We love hearing about your impact!
Be Person-Centred: Remember, we’re all about person-centred support! In your application, emphasise your commitment to empowering individuals and promoting their independence. Share any relevant experiences that demonstrate this approach.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CJP Outreach Services
✨Know Your Values
Before the interview, take some time to reflect on your own values and how they align with those of CJP Outreach Services. Being able to articulate this connection will show your genuine interest in the role and the organisation's mission.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in social care settings. Think about times when you motivated a team or handled challenging situations, as these stories will demonstrate your capability to inspire and guide others.
✨Understand PBS Principles
Brush up on Positive Behaviour Support (PBS) principles if you're not already familiar. Be ready to discuss how you would implement and review PBS plans, as this is crucial for the role and shows your commitment to enhancing the quality of life for those you support.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, ongoing training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
