Positive Behaviour Waking Support Worker in Norwich
Positive Behaviour Waking Support Worker

Positive Behaviour Waking Support Worker in Norwich

Norwich Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support a young man in his journey to independent living with kindness and patience.
  • Company: Join an Outstanding-rated provider dedicated to making a real difference.
  • Benefits: Bespoke training, career progression, supportive mentoring, and a ÂŁ500 referral bonus.
  • Why this job: Be part of a new team and help someone thrive in their community.
  • Qualifications: Experience in care roles, calm approach, and a full UK driving licence preferred.
  • Other info: Flexible shift patterns with opportunities for personal growth and development.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Highlights From Our Outstanding CQC Rating September 2025

  • Safe: Strong safety culture, proactive learning and excellent risk management.
  • Caring: Staff praised for exceptional kindness, dignity and empathy.
  • Responsive: Truly person-centred care with people choosing their own staff team.
  • Effective: Collaborative, health-focused support leading to outstanding outcomes.
  • Well-led: Supportive leadership, open communication and continuous improvement.

An Exciting New Opportunity in Sprowston

We are developing a bespoke property for a young man, “C”, in the Sprowston area of Norwich, and we’re recruiting a dedicated support team to help him transition from his family home into independent living. This is a rare opportunity to be part of a new, specialist team from the very beginning—helping to build a stable, consistent environment around an amazing individual with great potential for personal growth.

About the person you will support “C”

C is a bright, active young man who enjoys routine, structure, and community activities such as swimming, visiting the park, and getting involved locally. He thrives when supported by calm, consistent staff who can identify and manage triggers early using positive behaviour support (PBS) strategies. C may use behaviours that challenge, often to gain access to preferred activities or when something doesn’t work as expected. He benefits from staff who can stay patient, proactive, and positive, providing reassurance and structure. Support also includes helping with daily routines and personal care. C doesn't sleep at night very well; he benefits from staff that can take steps to help him relax and decompress.

Your Role

As part of a 3:1 support team, your responsibilities will include:

  • Building a trusting, respectful relationship with C
  • Support daily routines, personal care, and community engagement
  • Encourage interests and introduce new activities
  • Work with colleagues and PBS Leads to reduce behaviours of concern
  • Promote C’s independence through consistent, person-centred support

What We’re Looking For

  • Experience in care/support roles, ideally with complex needs or challenging behaviour
  • Calm, resilient, and patient approach
  • Team player who values consistency and structure
  • Full UK driving licence (C has his own vehicle – one driver per shift required)
  • C has his own vehicle, and every shift requires at least one driver (We can consider some non-drivers, especially for night shifts, but availability is limited)

Shift Patterns

  • Day: 8:00 AM – 8:00 PM
  • Waking Nights: 8:00 PM – 8:00 AM

What We Offer

  • Bespoke, person-specific training (including PBS)
  • Paid DBS
  • Career progression and internal development
  • Supportive supervision and mentoring
  • Employee Assistance Programme (EAP) and staff discounts
  • ÂŁ500 Refer-a-Friend bonus
  • Work for an Outstanding-rated provider making a real difference every day

Apply now, or for more information, contact our friendly recruitment team on 01484 629935.

Positive Behaviour Waking Support Worker in Norwich employer: CJP Outreach Services

CJP Outreach Services is an exceptional employer, offering a unique opportunity to be part of a dedicated support team in Sprowston, Norwich. With a strong focus on person-centred care and a commitment to employee growth through bespoke training and supportive supervision, staff are empowered to make a meaningful impact in the lives of individuals like 'C'. Our outstanding CQC rating reflects our caring work culture, where kindness and collaboration thrive, making it a rewarding place to develop your career in care.
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Contact Detail:

CJP Outreach Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Positive Behaviour Waking Support Worker in Norwich

✨Tip Number 1

Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how they support individuals like 'C'. It’ll give you a leg up when discussing how you can contribute to their mission.

✨Tip Number 2

Practice your responses to common interview questions, especially those related to positive behaviour support. Think about specific examples from your past experiences that showcase your calm, patient approach. We want to see how you handle challenging situations!

✨Tip Number 3

Show your passion for supporting individuals with complex needs. Share stories that highlight your empathy and dedication. Remember, we’re looking for team players who can build trusting relationships, so let that shine through in your conversation!

✨Tip Number 4

Don’t forget to ask questions during your interview! Inquire about the training provided, the team dynamics, or how they implement person-centred care. This shows your genuine interest and helps you determine if it’s the right fit for you. And hey, apply through our website for a smoother process!

We think you need these skills to ace Positive Behaviour Waking Support Worker in Norwich

Positive Behaviour Support (PBS)
Experience in care/support roles
Ability to manage challenging behaviour
Calm and patient approach
Resilience
Teamwork
Person-centred support
Building trusting relationships
Daily routine support
Personal care assistance
Community engagement
Driving licence
Adaptability
Communication skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for supporting individuals like C shine through. Share any personal experiences or motivations that drive you to work in care, as this will resonate with us and show that you're genuinely interested in making a difference.

Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially in care roles or with complex needs. We want to see how your skills align with the specific requirements of the Positive Behaviour Waking Support Worker role, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This helps us understand your qualifications quickly and shows that you can communicate effectively, which is crucial in our line of work.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to the right people and allows us to keep track of all applicants efficiently. Plus, it shows you’re proactive!

How to prepare for a job interview at CJP Outreach Services

✨Know Your Stuff About Positive Behaviour Support

Make sure you brush up on positive behaviour support (PBS) strategies before the interview. Understand how they can be applied to help 'C' manage his behaviours and thrive in a supportive environment. Being able to discuss specific examples of PBS in action will show your knowledge and commitment.

✨Showcase Your Empathy and Kindness

Since the role requires exceptional kindness and empathy, think of experiences where you've demonstrated these qualities. Be ready to share stories that highlight your ability to build trusting relationships and provide person-centred care, as this is crucial for supporting 'C' effectively.

✨Demonstrate Team Spirit

This position involves working closely with a team, so be prepared to talk about your experience as a team player. Share examples of how you've collaborated with colleagues to achieve common goals, especially in challenging situations. Highlighting your ability to communicate openly and supportively will resonate well.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and approach to managing challenging behaviours. Think through potential situations you might face while supporting 'C' and how you would handle them calmly and proactively. This will show your readiness for the role and your understanding of the responsibilities involved.

Positive Behaviour Waking Support Worker in Norwich
CJP Outreach Services
Location: Norwich
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  • Positive Behaviour Waking Support Worker in Norwich

    Norwich
    Full-Time
    24000 - 36000 ÂŁ / year (est.)
  • C

    CJP Outreach Services

    50-100
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