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- Tasks: Supervise store operations and deliver exceptional customer service.
- Company: Join a family-owned business with over 300 SPAR stores across Scotland.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Be a key player in a community-focused company and develop your leadership skills.
- Qualifications: Experience in retail and a passion for customer service.
- Other info: Opportunity for career growth in a dynamic retail environment.
The predicted salary is between 20000 - 25000 £ per year.
C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family‑owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
We are looking for a Supervisor to join our team at SPAR Deveron Rd, Troon. As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day‑to‑day running of the store.
Activities:- Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
- Responsible for opening and closing of the Store
- Attend call outs if the store alarm is activated during non‑trading hours
- Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
- Cash up and balance tills in line with company cash procedures
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
- Merchandise store according to store standards and company planograms
- Actively sell and promote offers to customers
- Process all sales transactions accurately and in line with Company procedures
- Adhere to all Company security measures to protect colleagues and stock
- Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
- Deputise and provide cover for the Store Manager in their absence
- Follow all current Company procedures in line with current legal requirements
- Complete all relevant training requirements to fulfil the role
- Maintain a high standard of cleanliness in the store at all times
Supervisor - Deveron Road, Troon employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Deveron Road, Troon
✨Tip Number 1
Get to know the company! Research C J Lang & Son Ltd and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission of delivering exceptional customer service.
✨Tip Number 2
Practice your customer service skills! As a Supervisor, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and demonstrate your ability to handle various situations.
✨Tip Number 3
Dress to impress! We want to see you looking smart and professional. Make sure your outfit reflects the brand image we uphold at SPAR. First impressions matter, so let’s make it a good one!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Supervisor - Deveron Road, Troon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Supervisor role at SPAR Deveron Rd. Highlight your relevant experience in customer service and team supervision. We love seeing how your skills align with our company values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences if it helps. We appreciate straightforwardness, so don’t waffle on – get to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company Inside Out
Before your interview, take some time to research C J Lang & Son Ltd and their values. Understand what makes SPAR unique in Scotland and how they serve local communities. This knowledge will help you demonstrate your enthusiasm for the role and show that you're a good fit for their team.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints, as this will highlight your problem-solving abilities and commitment to customer satisfaction.
✨Demonstrate Team Leadership
Since you'll be supervising team members, it's important to convey your leadership style. Think of instances where you've successfully led a team or supported colleagues. Discuss how you allocate tasks and motivate others to ensure everything runs smoothly during shifts.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and professionally for your interview. This not only reflects your understanding of the company's standards but also shows that you take the opportunity seriously. Remember, you want to promote the image and brand of the company right from the start!