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- Tasks: Provide friendly customer service and help keep the store running smoothly.
- Company: Join a family-run business that values community and teamwork.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: No prior experience needed; we provide all the training you need.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
We are an equal opportunities employer and welcome applications from all sections of the community.
Customer Service Assistant - Allanton in Shotts employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Allanton in Shotts
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understand their values and how they serve the community. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and ensure you can deliver friendly and efficient service.
✨Tip Number 3
Show off your flexibility! Since the job requires working various hours, be ready to discuss your availability during the interview. Highlight your willingness to work mornings, evenings, and weekends to demonstrate that you're committed to fitting into their schedule.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a straightforward process, and it shows that you’re proactive about joining the team. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Customer Service Assistant - Allanton in Shotts
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that show you can deliver friendly and efficient service, even if it’s not from the grocery sector.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR/CJ Lang. Understand their values, history, and what makes them unique in serving local communities. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Practice answering common interview questions clearly and confidently to demonstrate your ability to engage with others.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or took on different shifts, showing that you're willing to meet the needs of the business.
✨Emphasise Teamwork
SPAR/CJ Lang values teamwork, so come prepared with examples of how you've worked well in a team setting. Whether it’s collaborating on a project or helping out a colleague, sharing these experiences will demonstrate that you can contribute positively to their store team.