At a Glance
- Tasks: Provide top-notch customer service and help keep the store running smoothly.
- Company: Friendly retail environment focused on community and teamwork.
- Benefits: Flexible hours, 10% staff discount, and career growth opportunities.
- Other info: No experience needed; we provide all the training you need!
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 € per hour.
Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
Qualifications
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
Benefits
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
Responsibilities
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Fixed Term - Saltcoats16 hrs employer: CJ Lang & Sons Ltd
As a Customer Service Assistant in Saltcoats, you will be part of a dynamic team dedicated to serving our community with a friendly and efficient approach. We pride ourselves on offering flexible working hours, a supportive work culture, and opportunities for career growth, all while ensuring our employees feel valued and included. With benefits like a 10% staff discount and comprehensive training, we are committed to making your experience both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Fixed Term - Saltcoats16 hrs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the store and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like a difficult customer or a busy shift. Being prepared will help you feel more confident when it comes to showcasing your abilities.
✨Tip Number 3
Be flexible and open-minded! Since the role requires working various hours, emphasise your willingness to adapt. Let them know you’re ready to jump in whenever they need you, whether it’s mornings, evenings, or weekends.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. So, don’t hesitate – get your application in!
We think you need these skills to ace Customer Service Assistant - Fixed Term - Saltcoats16 hrs
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Highlight Relevant Experience:Even if you don't have direct retail experience, think about any customer service roles you've had or situations where you've helped others. Share those stories in your application to show us your customer-focused mindset!
Be Flexible:Since we operate seven days a week, it's important to mention your availability. If you can work mornings, evenings, or weekends, let us know! Flexibility is key in this role, and we appreciate candidates who can adapt.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Assistant does. Familiarise yourself with the responsibilities listed in the job description, like providing service and advice to customers, unpacking deliveries, and maintaining store hygiene. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
As a Customer Service Assistant, great communication is key. During the interview, be ready to share examples of how you've effectively communicated with customers or worked as part of a team. This could be from previous jobs, volunteer work, or even school projects. Make it personal and relatable!
✨Flexibility is Key
Since the role requires flexibility with hours, be prepared to discuss your availability. Highlight your willingness to work mornings, evenings, and weekends. This shows that you're committed and ready to fit into their schedule, which is super important for this position.
✨Bring Your Enthusiasm
Retail can be fast-paced and sometimes challenging, so showing your enthusiasm for customer service can set you apart. Share why you enjoy helping people and how you can contribute to creating a friendly atmosphere in the store. A positive attitude can go a long way in making a great impression!
