At a Glance
- Tasks: Supervise store operations and deliver top-notch customer service.
- Company: Join a family-owned business with over 300 SPAR stores across Scotland.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Other info: Great opportunity for career growth in retail management.
- Why this job: Be part of a community-focused company making a difference in local areas.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family‑owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
We are looking for a Supervisor to join our team at SPAR Tarbolton (Mauchline) Ayrshire. As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day‑to‑day running of the store.
Responsibilities:- Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
- Responsible for opening and closing of the Store
- Attend call outs if the store alarm is activated during non-trading hours
- Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
- Cash up and balance tills in line with company cash procedures
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
- Merchandise store according to store standards and company planograms
- Actively sell and promote offers to customers
- Process all sales transactions accurately and in line with Company procedures
- Adhere to all Company security measures to protect colleagues and stock
- Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
- Deputise and provide cover for the Store Manager in their absence
- Follow all current Company procedures in line with current legal requirements
- Complete all relevant training requirements to fulfil the role
- Maintain a high standard of cleanliness in the store at all times
Supervisor - Tarbolton, Mauchline, Ayrshire employer: CJ Lang & Sons Ltd
C J Lang & Son Ltd is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee growth and community engagement. As a Supervisor at SPAR Tarbolton, you will enjoy the benefits of working in a dynamic retail environment, with opportunities for professional development and a commitment to delivering outstanding customer service. Join us in making a positive impact in Ayrshire while being part of a well-established company that values its team members and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Tarbolton, Mauchline, Ayrshire
✨Tip Number 1
Get to know the company! Research C J Lang & Son Ltd and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and team management. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Dress to impress! Make sure you present yourself smartly and professionally. First impressions matter, especially in retail where customer interaction is key. Show them you’re ready to represent their brand!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team!
We think you need these skills to ace Supervisor - Tarbolton, Mauchline, Ayrshire
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Supervisor role at SPAR Tarbolton. Highlight your relevant experience and skills that align with the job description. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company Inside Out
Before your interview, take some time to research C J Lang & Son Ltd and their SPAR stores. Understand their values, mission, and what makes them unique in the retail sector. This knowledge will help you demonstrate your genuine interest in the role and align your answers with their company culture.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can relate these stories to the responsibilities of the role, like promoting offers or handling customer queries effectively.
✨Demonstrate Leadership Qualities
Since you'll be supervising team members, it's important to highlight your leadership skills. Be ready to discuss how you've successfully managed a team or delegated tasks in previous roles. Use specific examples that showcase your ability to motivate and support others.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the professional image that C J Lang & Son Ltd promotes in their stores. Being well-presented can set a positive tone for the conversation.
