At a Glance
- Tasks: Prepare delicious Subway sandwiches and provide top-notch customer service.
- Company: Join a long-established family business serving local communities.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: No experience needed; we provide all the training you need!
- Why this job: Be part of a friendly team making a real difference in your community.
- Qualifications: Great communication skills and a flexible approach to shifts.
The predicted salary is between 10 - 12 £ per hour.
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends. We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
What you’ll do:
- Food preparation including fresh Subway sandwiches and bread and cookie baking
- Ensure compliance with all food storage and preparation area Health & Safety standards
- Complete Food to Go duties including food preparation, cooking food items, temperature checks, cleaning of equipment, rotation and waste and serving customers food items.
- Process all sales transactions accurately and in line with Company procedures.
- Carry out ID checks for all age-related sales.
- Unpack deliveries and replenish stock throughout the store.
- Merchandise store, and complete promotion changes in line with company planograms.
- Actively sell and promote offers to customers.
- Complete price checking and updating of Shelf Edge Labelling (SEL).
- Conduct daily temperate checks.
- Carry out cleaning duties to maintain high standards of cleanliness throughout the store including the shop floor, storerooms and back of house areas.
- Adhere to all Company security measures to protect colleagues, customers and stock.
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are always smart and ready for work.
- Comply with all food hygiene regulations.
- Follow all Company procedures in line with legal requirements.
- Complete all relevant training requirements to fulfil the role.
About you:
- Great customer service skills
- Ability to work as part of a team
- Food preparation experience an advantage
- Flexible approach to working hours/shifts
- Dependable time-keeping
Customer Service Assistant (Subway) - Leven employer: CJ Lang & Sons Ltd
At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible hours, a generous 10% staff discount, and comprehensive training provided, we empower our team members to grow within the company while serving our local communities with pride. Join us in a role that not only offers meaningful employment but also the chance to be part of a family-run business that values every individual.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant (Subway) - Leven
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at CJ Lang & Sons Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Customer Service Assistant (Subway) - Leven
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at CJ Lang & Sons Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at CJ Lang & Sons Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at CJ Lang & Sons Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at CJ Lang & Sons Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
