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- Tasks: Prepare delicious Subway sandwiches and provide top-notch customer service.
- Company: Join a long-established family business serving local communities.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Why this job: Be part of a friendly team making a real difference in your community.
- Qualifications: Great communication skills and a flexible approach to shifts.
- Other info: No experience needed; we provide all the training you need!
The predicted salary is between 10 - 12 £ per hour.
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends. We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
What you’ll do:
- Food preparation including fresh Subway sandwiches and bread and cookie baking
- Ensure compliance with all food storage and preparation area Health & Safety standards
- Complete Food to Go duties including food preparation, cooking food items, temperature checks, cleaning of equipment, rotation and waste and serving customers food items.
- Process all sales transactions accurately and in line with Company procedures.
- Carry out ID checks for all age-related sales.
- Unpack deliveries and replenish stock throughout the store.
- Merchandise store, and complete promotion changes in line with company planograms.
- Actively sell and promote offers to customers.
- Complete price checking and updating of Shelf Edge Labelling (SEL).
- Conduct daily temperate checks.
- Carry out cleaning duties to maintain high standards of cleanliness throughout the store including the shop floor, storerooms and back of house areas.
- Adhere to all Company security measures to protect colleagues, customers and stock.
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are always smart and ready for work.
- Comply with all food hygiene regulations.
- Follow all Company procedures in line with legal requirements.
- Complete all relevant training requirements to fulfil the role.
About you:
- Great customer service skills
- Ability to work as part of a team
- Food preparation experience an advantage
- Flexible approach to working hours/shifts
- Dependable time-keeping
Customer Service Assistant (Subway) - Leven employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Subway) - Leven
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understanding their values and community focus will help you connect with them during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re ready to deliver that friendly service they’re looking for.
✨Tip Number 3
Be flexible! Since the role requires working various shifts, be prepared to discuss your availability. Showing that you can adapt to different hours will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Subway in Leven!
We think you need these skills to ace Customer Service Assistant (Subway) - Leven
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can really make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your customer service skills or teamwork experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know Your Stuff
Before the interview, make sure you understand what the role of a Customer Service Assistant involves. Familiarise yourself with Subway's menu and the importance of food hygiene. This shows that you're genuinely interested in the position and ready to hit the ground running.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer or worked well in a team. This will highlight your communication skills and customer focus.
✨Flexibility is Key
The job requires flexibility with hours, so be ready to discuss your availability. If you can work mornings, evenings, and weekends, let them know! This shows that you're adaptable and willing to meet the needs of the business.
✨Dress to Impress
First impressions matter! Make sure you dress smartly for the interview. Even though it’s a casual environment, looking professional shows that you take the opportunity seriously and are ready to represent the brand well.