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- Tasks: Lead a team to deliver top-notch customer service and manage store operations.
- Company: Join C J Lang & Son Ltd, the family-owned wholesaler for SPAR Scotland.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Why this job: Be part of a community-focused company making a difference in local areas.
- Qualifications: Strong leadership and communication skills with a passion for customer service.
- Other info: Great opportunity for career growth in a dynamic retail environment.
The predicted salary is between 24000 - 36000 £ per year.
C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
We are looking for a Supervisor to join our team at SPAR Thornton, Kirkcaldy. As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.
Responsibilities- Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
- Responsible for opening and closing of the Store
- Attend call outs if the store alarm is activated during non-trading hours
- Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
- Cash up and balance tills in line with company cash procedures
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
- Merchandise store according to store standards and company planograms
- Actively sell and promote offers to customers
- Process all sales transactions accurately and in line with Company procedures
- Adhere to all Company security measures to protect colleagues and stock
- Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
- Deputise and provide cover for the Store Manager in their absence
- Follow all current Company procedures in line with current legal requirements
- Complete all relevant training requirements to fulfil the role
- Maintain a high standard of cleanliness in the store at all times
- Ability to lead a team
- Excellent customer service
- Strong communication skills
- Effective delegation skills
- Good attention to detail
Supervisor - Thornton, Kirkcaldy employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Thornton, Kirkcaldy
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on C J Lang & Son Ltd and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Supervisor, you'll need to deliver exceptional service. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've successfully led a team or managed tasks in previous roles. Highlight your ability to delegate effectively and support your colleagues.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your progress. Plus, it’s a great way to get noticed!
We think you need these skills to ace Supervisor - Thornton, Kirkcaldy
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Supervisor role at SPAR Thornton. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants get straight to the heart of their experiences and how they relate to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company Inside Out
Before your interview, take some time to research C J Lang & Son Ltd and their role in the SPAR network. Understand their values, mission, and how they serve local communities. This knowledge will help you demonstrate your enthusiasm for the role and show that you're a good fit for their team.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints, as this will highlight your problem-solving abilities and commitment to customer satisfaction.
✨Demonstrate Leadership Qualities
Since you'll be supervising a team, it's important to showcase your leadership skills. Think of instances where you've successfully led a team or delegated tasks effectively. Be prepared to discuss your approach to motivating team members and ensuring tasks are completed efficiently.
✨Dress the Part
First impressions matter! Make sure you dress smartly and professionally for your interview. This not only reflects your respect for the company but also aligns with the image they want to promote. Being well-presented shows that you take the role seriously and are ready to represent the brand.
