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For Companies At a Glance
- Tasks: Provide friendly customer service and help with store operations.
- Company: Join a long-established family business serving local communities.
- Benefits: Enjoy flexible hours, 10% staff discount, and career growth opportunities.
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills; retail experience is a bonus but not required.
- Other info: We welcome applications from everyone and provide all necessary training.
The predicted salary is between 11 - 16 £ per hour.
Overview
Customer Service Assistant - 5 hours
SPAR Kilwinning
About us… At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Kilwinning employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Kilwinning
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and CJ Lang. Understanding their values and community focus will help you connect with the team and show that you're genuinely interested in being part of their family business.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Customer Service Assistant. Role-play with a friend or family member to get comfortable with handling different customer interactions. This will boost your confidence when it comes to the real deal.
✨Tip Number 3
Be flexible and show it! Since the job requires working various hours, be ready to discuss your availability during the interview. Highlighting your willingness to work mornings, evenings, and weekends can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the SPAR/CJ Lang site. It shows initiative and gives you a better chance of being noticed by the hiring team. Plus, it’s super easy to do!
We think you need these skills to ace Customer Service Assistant - Kilwinning
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and working in a team.
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Assistant. Highlight any relevant experience or skills that show you can provide friendly and efficient service, even if it’s not from the grocery sector.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with what they stand for. This shows that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you successfully interacted with customers or resolved issues. This will demonstrate your ability to provide friendly and efficient service, which is exactly what they're looking for.
✨Flexibility is Key
Since the role requires working various hours, be ready to discuss your availability during the interview. Highlight your willingness to work mornings, evenings, and weekends. This shows that you're adaptable and ready to meet the needs of the business.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics or training opportunities. This not only shows your interest but also helps you gauge if this is the right fit for you.
