Customer Service Assistant - Thornbush, Inverness - 12 hours
Customer Service Assistant - Thornbush, Inverness - 12 hours

Customer Service Assistant - Thornbush, Inverness - 12 hours

Inverness Part-Time 10 - 12 £ / hour (est.) No home office possible
CJ Lang & Sons Ltd

At a Glance

  • Tasks: Provide friendly customer service and help with store operations.
  • Company: Join a long-established family business serving local communities.
  • Benefits: Enjoy flexible hours, 10% staff discount, and career growth opportunities.
  • Other info: We welcome applications from everyone and value diversity.
  • Why this job: Be part of a team that makes a real difference in your community.
  • Qualifications: Great communication skills; retail experience is a bonus but not required.

The predicted salary is between 10 - 12 £ per hour.

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community:

  • Put our customers first by providing service, help and advice
  • Unpack deliveries and re-stock the shelves
  • Actively sell and promote offers to customers
  • Serve in our ‘Food to Go’ CJ’s counter
  • Maintain excellent standards of store hygiene and compliance

Customer Service Assistant - Thornbush, Inverness - 12 hours employer: CJ Lang & Sons Ltd

At SPAR Thornbush, we are not just a grocery store; we are a family-run business dedicated to serving our local community for over a century. Our team-oriented work culture fosters a sense of belonging, and we offer flexible hours, a 10% staff discount, and ample opportunities for career growth, making us an excellent employer for those seeking meaningful and rewarding employment in Inverness.
CJ Lang & Sons Ltd

Contact Detail:

CJ Lang & Sons Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant - Thornbush, Inverness - 12 hours

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on SPAR and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your communication skills! As a Customer Service Assistant, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend to boost your confidence and prepare for real-life interactions.

✨Tip Number 3

Show off your flexibility! Since the job requires working various hours, be ready to discuss your availability during the interview. Highlight your willingness to work mornings, evenings, and weekends to demonstrate that you're a team player.

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s a straightforward process, and it shows us that you’re keen to join our team at SPAR Thornbush.

We think you need these skills to ace Customer Service Assistant - Thornbush, Inverness - 12 hours

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Retail Experience
Sales Skills
Attention to Detail
Time Management
Problem-Solving Skills
Hygiene Standards Compliance

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in showing us you're the right fit for our team.

Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that align with what we’re looking for, like your ability to communicate effectively and provide excellent customer service.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate. Use bullet points if it helps to organise your thoughts!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at CJ Lang & Sons Ltd

✨Know the Company

Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with what they stand for. Show that you’re not just looking for any job, but that you genuinely want to be part of their team.

✨Showcase Your Communication Skills

As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you’ve successfully helped customers or worked in a team. This will demonstrate your ability to provide friendly and efficient service, which is exactly what they’re looking for.

✨Flexibility is Key

Since the role requires working various shifts, be ready to discuss your availability. Highlight your willingness to work mornings, evenings, and weekends. This shows that you’re adaptable and ready to meet the needs of the store and its customers.

✨Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team culture or training opportunities. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.

Customer Service Assistant - Thornbush, Inverness - 12 hours
CJ Lang & Sons Ltd
Location: Inverness

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