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For Companies At a Glance
- Tasks: Provide friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business dedicated to serving local communities.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: We welcome applications from everyone and provide all necessary training.
- Why this job: Be part of a team that makes a real difference in your community every day.
- Qualifications: Great communication skills and a passion for customer service; retail experience is a bonus.
The predicted salary is between 10 - 12 £ per hour.
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to Food to Go, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return we offer flexible hours and benefits including a ten percent staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice.
- Unpack deliveries and re-stock the shelves.
- Actively sell and promote offers to customers.
- Serve in our Food to Go CJ’s counter.
- Maintain excellent standards of store hygiene and compliance.
Customer Service Assistant - Torhead, Hamilton- 12 hrs employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Torhead, Hamilton- 12 hrs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understand their values and how they serve the community. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or promote offers. Role-playing these situations can boost your confidence and prepare you for real-life interactions at the store.
✨Tip Number 3
Be flexible and show it! Since the job requires working various hours, be ready to discuss your availability during the interview. Highlight your willingness to work mornings, evenings, and weekends to demonstrate that you’re a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Service Assistant - Torhead, Hamilton- 12 hrs
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that show you can provide friendly and efficient service, even if it’s not from the grocery sector!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR/CJ Lang. Understand their values, history, and what makes them unique in serving local communities. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Practice answering common interview questions clearly and confidently to demonstrate your ability to engage with customers.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked during busy periods. This shows that you’re ready to meet the demands of the job.
✨Emphasise Teamwork
SPAR/CJ Lang values teamwork, so come prepared with examples of how you've successfully worked as part of a team. Whether it’s in retail or another setting, sharing these experiences will demonstrate that you can contribute positively to their store environment.