At a Glance
- Tasks: Serve customers and prepare fresh Food to Go products in a fast-paced environment.
- Company: Join SPAR/CJ Lang, a family business serving communities for over a century.
- Benefits: Enjoy flexible hours, 10% staff discount, and career growth opportunities.
- Other info: Open to all applicants aged 18 and over; training provided.
- Why this job: Be part of a dynamic team making a real difference in your community.
- Qualifications: Enthusiasm and a customer-focused attitude; food experience is a plus but not essential.
The predicted salary is between 11 - 13 £ per hour.
Flexible Hours And Shifts Available
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends. Please note that due to Licensing Laws, applicants must be age 18 or over.
About you
We are looking for an enthusiastic and customer-focused Customer Service Assistant for our Food to Go concept to join our busy and fast-paced store. This is an exciting opportunity to be part of a strong Food to Go team, working within a thriving and innovative concept. Although experience working with food in the FTG sector is a plus, as well as the retail sector, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. This is a hands‑on and varied role within our high‑volume Food to Go operation. You will play a key part in the daily production and service of our freshly prepared products while delivering outstanding customer service. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Prepare fresh Food to Go products daily in our prep room, including rolls, wraps, salads and baguettes.
- Cook and serve from our shop floor counter, delivering our breakfast range and new lunch concept.
- Maintain high standards of food safety, hygiene and compliance.
- Keep counters fully stocked, manage rotation and minimise waste.
- Actively promote and grow our Food to Go offer by engaging customers, upselling deals and working with the wider team to drive sales.
- Unpack deliveries and re-stock the shelves.
This is a fast‑paced environment, so you must be confident working efficiently while maintaining quality, standards and excellent customer service.
Customer Service Assistant (Food to go) - Garthamlock, Glasgow employer: CJ Lang & Sons Ltd
At SPAR/CJ Lang, we are proud to be a long-established family business that values community and teamwork. Our Customer Service Assistants enjoy flexible hours, a supportive work culture, and opportunities for career growth within a thriving Food to Go environment. With benefits like a 10% staff discount and comprehensive training, we ensure our employees feel valued and empowered to deliver exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant (Food to go) - Garthamlock, Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Customer Service Assistant. Role-play with a friend or family member to get comfortable with handling different situations. Remember, it’s all about putting the customer first!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. It shows that you respect the opportunity and are ready to represent the brand well. Plus, it’ll boost your confidence!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you can keep an eye on any updates or new roles that pop up!
We think you need these skills to ace Customer Service Assistant (Food to go) - Garthamlock, Glasgow
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to be part of our Food to Go team.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills. Even if you haven’t worked in food service before, share any customer-facing roles you've had that demonstrate your ability to provide great service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for us!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know Your Stuff
Before the interview, make sure you understand what SPAR/CJ Lang is all about. Familiarise yourself with their Food to Go concept and think about how you can contribute to their mission of serving local communities. This shows genuine interest and helps you connect your skills to their needs.
✨Show Your Enthusiasm
As a Customer Service Assistant, being enthusiastic is key! During the interview, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past, even if it’s from a different role. This will demonstrate that you’re ready to bring that same energy to their team.
✨Flexibility is Key
Since the role requires flexible hours, be prepared to discuss your availability openly. Highlight your willingness to work mornings, evenings, and weekends. This not only shows that you’re adaptable but also that you understand the demands of the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for new staff or how the team collaborates during busy periods. This shows that you’re thinking ahead and are genuinely interested in how you can fit into their team.
