Customer Service Assistant - Thornbush, Inverness - 12 hours
Customer Service Assistant - Thornbush, Inverness - 12 hours

Customer Service Assistant - Thornbush, Inverness - 12 hours

Part-Time 10 - 12 £ / hour (est.) No home office possible
CJ Lang & Sons Ltd

At a Glance

  • Tasks: Provide friendly customer service and assist with store operations.
  • Company: Join a long-established family business serving local communities.
  • Benefits: Enjoy flexible hours, 10% staff discount, and career growth opportunities.
  • Other info: We welcome applications from everyone and value diversity.
  • Why this job: Be part of a team that makes a real difference in your community.
  • Qualifications: Great communication skills; retail experience is a bonus but not required.

The predicted salary is between 10 - 12 £ per hour.

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community …

  • Put our customers first by providing service, help and advice
  • Unpack deliveries and re-stock the shelves
  • Actively sell and promote offers to customers
  • Serve in our ‘Food to Go’ CJ’s counter
  • Maintain excellent standards of store hygiene and compliance

Customer Service Assistant - Thornbush, Inverness - 12 hours employer: CJ Lang & Sons Ltd

At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible hours, a generous 10% staff discount, and ample opportunities for career advancement, we empower our team members to grow while serving the local community in Inverness. Join us in making a difference as part of a family-run business that values teamwork and customer satisfaction.
CJ Lang & Sons Ltd

Contact Detail:

CJ Lang & Sons Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant - Thornbush, Inverness - 12 hours

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on SPAR and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your communication skills! As a Customer Service Assistant, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend to build your confidence and ensure you can deliver friendly service.

✨Tip Number 3

Be flexible and open-minded! Since the job requires working various hours, highlight your availability during the interview. Show that you're ready to jump in whenever needed, whether it's mornings, evenings, or weekends.

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s a straightforward process, and it shows us that you’re keen to join our team at SPAR Thornbush.

We think you need these skills to ace Customer Service Assistant - Thornbush, Inverness - 12 hours

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Sales Skills
Attention to Detail
Time Management
Problem-Solving Skills
Retail Knowledge
Hygiene Standards Compliance

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in showing us you're the right fit for our team.

Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that align with what we’re looking for, like your ability to communicate effectively and provide excellent customer service.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate. Use bullet points if it helps to organise your thoughts!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!

How to prepare for a job interview at CJ Lang & Sons Ltd

✨Know the Company

Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with what they stand for. This shows that you’re genuinely interested in being part of their team.

✨Showcase Your Communication Skills

As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you’ve successfully helped customers or worked as part of a team. Practising these scenarios can help you articulate your thoughts clearly during the interview.

✨Flexibility is Key

Since the role requires flexibility with hours, be ready to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or took on different shifts. This will demonstrate your willingness to meet the needs of the business.

✨Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Think about what you want to know regarding the team dynamics, training opportunities, or how they support their staff. This not only shows your interest but also helps you determine if it’s the right fit for you.

Customer Service Assistant - Thornbush, Inverness - 12 hours
CJ Lang & Sons Ltd

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